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IT Service Desk Manager: Lead, Develop, Elevate

Job in Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Mirazon
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    IT Project Manager
  • Management
    IT Project Manager
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: IT Service Desk Manager: Lead, Develop, Elevate Support

Mirazon is seeking an IT Service Desk Manager in Louisville, KY to lead a skilled service desk team, improve processes, and deliver outstanding client service. The role emphasizes leadership, operational excellence, and coaching to elevate performance while aligning with Mirazon’s client-centric strategy.

You will balance tactical execution with strategic planning, develop direct reports, and drive continuous improvement across service delivery and incident response.

We would love to welcome a new IT Service Desk Manager:
Lead, Develop, Elevate Support to our organisation in Louisville, KY, United States.

The position is based in Louisville, KY, United States.

This opportunity is part of our work in Management & Operations, IT & Technology.

The advertised compensation is 65.000 - 90.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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