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Network Operations Center Associate
Job in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-10-10
Listing for:
Corpay
Full Time
position Listed on 2026-10-10
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
We are currently looking to hire a Network Operations Center Associate within our SVS division. This position falls under our Technology Operations line of business and is located in Louisville, KY. In this role, you will be responsible for monitoring and supporting the corporate production WAN/LAN infrastructure, ensuring seamless operations in a 24/7/365 Data Center environment. You will report directly to the IT Operations Manager and collaborate regularly with IT support, engineering, and external clients.
HowWe Work
As a Network Operations Center Associate, you will be expected to work on-site in a structured shift schedule:
- Day shift
- Rotating weekends
- Weekdays
- Weekend availability
SVS will set you up for success by providing:
- Assigned workspace in our Louisville, KY office
- Company-issued equipment
The responsibilities of the role will include:
- Monitoring the general health of network infrastructure using Solar Winds
- Diagnosing and resolving network issues to maintain system uptime
- Escalating technical problems to engineering when necessary
- Interacting with internal and external clients professionally to identify and resolve incidents
- Documenting issues and resolutions in the ticketing system according to Incident Management Procedures
- Associate’s Degree / Technical Certification in Computer Science or related field, or 1-2 years of network operations experience
- Experience with Cisco equipment preferred
- CCENT Cisco Certification is a plus
- Strong troubleshooting and multitasking skills
- Security-minded approach to network management
- Proficiency in Microsoft Word, Excel, and Power Point
- Medical, Dental & Vision benefits available the 1st month after hire
- Automatic enrollment into our 401k plan (subject to eligibility requirements)
- Virtual fitness classes offered company-wide
- Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
- Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes
#LI-DR1
#CORPAY
Position Requirements
10+ Years
work experience
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