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Senior IT Help Desk Technician & Escalation Lead

Job in Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: YRH - PACKSIZE LLC
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly USD 65000.00 85000.00 YEAR
Job Description & How to Apply Below

Packsize is seeking an experienced technical support professional to analyze requirements, resolve complex hardware, software, access, and device issues, and support the internal Service Desk. You will administer and support PCs, printers, mobile devices, and related hardware and software.

The role includes end-user support, license tracking, asset management, workstation maintenance and upgrades, application administration, advanced troubleshooting, root-cause analysis, documentation,

Are you ready to take on the Senior IT Help Desk Technician & Escalation Lead role at YRH - PACKSIZE LLC?

The Senior IT Help Desk Technician & Escalation Lead role at YRH - PACKSIZE LLC is now open for applications in Louisville, KY, United States.

Join us at YRH - PACKSIZE LLC as our next Senior IT Help Desk Technician & Escalation Lead in Louisville, KY, United States.

We are currently recruiting a Senior IT Help Desk Technician & Escalation Lead for our team in Louisville, KY, United States.

Position Requirements
10+ Years work experience
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