IT Support Specialist II: Escalations & Troubleshooting
Listed on 2026-10-11
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Creative Realities, Inc. in Louisville, KY is seeking a Support Specialist Level II to manage and resolve hardware and software incidents. You will generate, prioritize, and process tickets, perform advanced troubleshooting, and coordinate with Level III Support and field technicians.
The role requires 2+ years in a helpdesk/call center, strong communication, and the ability to own fault reports and monitor SLAs. Willingness to lift up to 25 lbs. and work on-site in Louisville.
We have an opening for a IT Support Specialist II:
Escalations & Troubleshooting in Louisville, KY, United States within IT & Technology.
The position is based in Louisville, KY, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 25.000 - 36.000.
We aim to respond to suitable candidates as soon as possible.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).