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Lead Enterprise Salesforce Architect

Job in Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Humana Inc
Full Time position
Listed on 2026-10-12
Job specializations:
  • IT/Tech
    IT Consultant, Data Analyst, IT Project Manager, Data Engineering
Salary/Wage Range or Industry Benchmark: 142000 - 196000 USD Yearly USD 142000.00 196000.00 YEAR
Job Description & How to Apply Below
#
** Become a part of our caring community
** A Lead Enterprise Salesforce Architect is a strategic technology leader who drives digital transformation by designing scalable solutions, guiding architecture and implementation efforts, and delivering measurable outcomes. They combine technical expertise with a client-focused mindset, collaborate across technical and business teams, and lead through both strategic vision and hands-on execution to increase adoption and success.
** Responsibilities:
*** Lead technology and strategy solution engagements across multi-functional work streams. These engagements involve customer data platform (CDP) or data management platform (DMP), data onboarding and activation, big data strategy, and analytics on Adobe Experience Platform.
* Gain in-depth knowledge of a client's digital experience strategy, online business model, and customer goals.
* Work with and implement data integrations to support Client customer use cases and journeys
* Provide expert consulting services and expertise to clients and potential clients.
* Collaborate with our teams and vendor partners to develop solutions to meet client's unique requirements, which include combinations of data, technology, partners, integrations and analytics.
* Manage multiple client relationships, serving as the primary daily contact.
* Collaborate and guide teams through integration projects with, several partners.
* Conduct business analysis – lead process to obtain insight and business strategy from analytics output.
* Establish trust and build relationships with clients, and internal and external partners.
* Monitor engagement progress and maintain an account status dashboard summarizing all work streams.
* Address client's process/operations issues, through needs analysis, and recommend strategies for improvement.
* Strong storytelling capability - slideware development, presentation and communication skills.
* Lead client business reviews.
* Accountable for successful delivery of client commitments.
* Manage, and train team of digital solutions specialists.
* Maintain a strong interest in rapidly changing trends in the digital marketing space.#
** Use your skills to make an impact**###

Required Qualifications
* Bachelor's degree in Computer science, Information Technology, Engineering, Business, or a related field, or equivalent experience.
* 5+ years of experience with customer data, marketing technology, or digital experience platforms.
* Expertise in
** Adobe Experience Platform (AEP), Real-Time Certified Data Professional, and Adobe Experience Cloud**, including data ingestion, identity resolution, audience activation, data governance, and personalization.
* Experience leading
** 2+ end-to-end AEP implementations
** as a Technical Architect, with ownership of solution design, integrations, and delivery.
* Hands-on experience across at least three of the following areas:
** CDPs, DMPs, CRM, Marketing Automation, Omnichannel Personalization, AdTech, CMS and analytics**.
* Experience with enterprise platforms such as
** Adobe, Salesforce, Oracle, Microsoft**, or similar ecosystems.
* Experience with
** REST APIs, cloud architectures, data integration, security protocols, and structured/unstructured data management**.
* Experience designing customer data models, database solutions, and scalable data architectures.
* Proficiency in
** SQL**, ETL/ELT processes, API integrations, and tools such as
** Postman**.
* Proven ability to lead technical teams, improve project delivery, and mentor team members.
* Excellent communication and stakeholder management skills, with experience presenting to both technical and executive audiences.
* Ability to manage multiple priorities and deliver complex projects in fast-paced, global…
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