Applications Administrator IV; IT Systems

Department:

Location:

Belknap Campus Time Type:

Full time Worker Type:

Regular Job Req :

R109460

Minimum Requirements:

Bachelor's degree in Computer Science or a related field and six (6) years of relevant experience or an equivalent combination of education and experience. Grade 9 (Salaried).Position

Description:

The Application Administrator IV serves as a senior technical support specialist responsible for the administration, integration, security, and operational support of the University's enterprise application ecosystem. This position manages large-scale, business-critical platforms that support institutional operations including finance, human resources, student services, research, advancement, and auxiliary services.

The successful candidate will possess deep expertise in enterprise application administration, data management, systems integration, automation, and technology architecture. This role serves as a technical owner for assigned enterprise platforms and works closely with business stakeholders, vendors, developers, data analysts, project managers, and infrastructure teams to ensure reliable, secure, and scalable application services.

ESSENTIAL DUTIES AND RESPONSIBILITIES Provide specialized support for business-critical departmental software applications including:

Serving as a primary contact point for system support

Productive and timely communications with customers

Documentation of system configuration and operations

Ability to effectively communicate complex business processes and technical concepts to a non-technical audience.

Ensuring that organizational and customer expectations are met Promoting continuous process/system improvements

Change management

Ensure system implementation aligns with the overall enterprise technology environment (Backups, DR, Authentication, Integrations, Security, etc)
Daily support and accountability for:

System maintenance and upgrade planning/execution

Monitoring and stability of system and integrations

System Administration Configuration of system and functionality

Integration Security Programming /coding (planning, analysis, design, implementation, testing/integration, maintenance)
Status reporting

End user training

Seek continuous professional development through training and self-education

Couch, mentor, and cross train with team members

Enterprise Application Administration Serve as the primary technical administrator for one or more enterprise platforms supporting mission-critical university operations.

Configure, maintain, monitor, and optimize enterprise applications to ensure high availability, performance, and reliability.

Lead application upgrades, patching, release management, and lifecycle planning activities.

Develop and maintain technical documentation, system architecture diagrams, operational procedures, and support standards.

Administer application security roles, permissions, workflows, and authentication mechanisms.

Systems Integration & Automation Design, implement, monitor, and troubleshoot complex integrations between enterprise applications and third-party systems.

Develop and maintain API-based, event-driven, batch, and file-based integrations.

Collaborate with development teams to support enterprise integration architecture and middleware solutions.

Implement automation solutions that improve operational efficiency and reduce manual processing.

Support enterprise identity management and single sign-on (SSO) integrations.

Data Management & Governance Manage enterprise data exchanges across multiple systems while ensuring data integrity, quality, and security.

Develop and support ETL/ELT processes, data synchronization mechanisms, and reporting feeds.

Collaborate with data governance stakeholders to establish data standards, validation…