Senior Business Systems Analyst – Docusign & Legal

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities.

Interested in joining us on our journey?

The Senior Business Systems Analyst – Docu Sign & Legal Applications leads the digital technology strategy, delivery, and system integration roadmap for solutions supporting the Legal organization, with a primary focus on the Docu Sign enterprise ecosystem (eSignature, CLM, and workflow automation).

This role acts as the primary strategic liaison between Digital Technology and Legal business stakeholders. The Senior Business Systems Analyst translates complex legal, contracting, and compliance requirements into robust functional architectures and integration roadmaps. Leveraging modern project management disciplines, business process modeling, and Lean/Six Sigma methodologies, the candidate will drive digital adoption, ensure business continuity, and deliver seamless API-driven integrations connecting Docu Sign to core enterprise platforms.

Senior Business Systems Analyst – Docusign & Legal Applications

USA, Louisville, KY

• Project Management and Delivery Execution:
  Lead end-to-end delivery of complex DT projects centered on Docu Sign enhancements, workflow automation, and custom integrations.
• Docu Sign Platform & Integration Leadership:
  Contribute to the development of goals and operational plans for the legal team function by converting business requirements into solutions for the Docusign platform.
• Ensure high availability of operations and business continuity for Docusign application.
• Responsible for Docusign operations support of the platform working with key business partners.
• Responsible for making moderate to significant improvements of processes, administration of the tool, end user ease of use, integration of systems with the scope of legal use of Docusign to support the contract lifecycle.
• Evaluate and root cause difficult and often complex problems involving multiple integrated systems and processes within legal applications. Influence others outside the job function regarding policies, practices and procedures.
• Analyze problems guide other professionals throughout the organization across functions.
• Utilize knowledge of DT processes and usage of software and systems supporting the legal organization.

• Bachelor’s University Degree in computer science/engineering (or equivalent)
• 5 years of prior relevant experience, with at least 2 cross functional project implementations
• Direct experience implementing, configuring, or integrating Docu Sign (eSignature, Docu Sign CLM, or Docu Sign APIs).
• Docu Sign Administrator or Implementation Specialist accreditation.
• Familiarity with project management and experience leading projects from requirements gathering through implementation and operation support.
• Understanding of Data Classifications, IT Security, Data Privacy and Compliance.
• Ability to troubleshoot technical issues.
• Experience with training and user support.
• 5 years of prior relevant project deployment
• Experience with in a project implementation of 2 enterprise solutions
• Proven analytical and problem resolution skills with systems thinking…