Site IT Engineer - Kentucky Truck Plant

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Enterprise Technology plays a critical part in shaping the future of mobility. If you're looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

As a member of the Plant IT team, you will be hands on in assisting the plant in producing vehicles that are Built Ford Tough. As part of the job responsibilities, you will interface and support IT across a broad host of Infrastructure & Applications that the plant uses to produce our high-quality vehicles.

You will also lend your knowledge and experiences to support process improvement efforts toward flexible and lean manufacturing, enabling Factory of Tomorrow (e.g., IIOT, Software-defined networks, next-generation error proofing, digital solutions, and various mobility solutions) along with supporting the legacy manufacturing systems within the facility.

The successful candidate will be working with a global team to provide support that includes technical troubleshooting, data analysis & problem resolution for the applications & infrastructure on the plant floor and lead various efforts to ensure all manufacturing applications meet Ford’s productivity goals. You will also interface daily with all business departments in the plant, from assembly and industrial controls to quality and finance.

This position provides an excellent opportunity to not only expand your IT Skillset, but also to acquire manufacturing experience that will enhance your long-term career potential.

• Support a multi-shift operation in a manufacturing plant:
  • This position will be specific to 'C' Crew:
    • Friday & Saturday (dayshift), 6am - 4:30pm
    • Sunday & Monday (night shift), 6pm - 4:30am
• Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant.
• Interface with corporate IT and business owners to prioritize improvement efforts.
• Support Plant Floor Systems / Corporate teams in resolving incidents;
  Provide triage and execute business continuity plans, support escalations, provide hands and feet to support teams and other global teams (e.g. DBA, Server Operations, Ops Control, Network Operations) if necessary.
• Focus on the integration / long term maintenance of applications and hardware.
• Assist site IT manager with managing assignments and workload.
• Develop, maintain, and share, accurate support documentation.
• Support of local network equipment in a Cisco based environment.
• Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem.
• Support of Factory of Tomorrow deployments and expansion efforts utilizing IIOT, iOS, software-defined network, mobile, and Android based equipment.

• High school diploma or equivalent
• 3+ years of IT experience across any of the following areas:
  • Experience with Server administration;
    Windows (2016+) and/or Linux
  • Familiar with Cisco routers and switches to include basic staging, troubleshooting and cable installation.
  • Willing to learn Cisco software-defined architecture (SDA) troubleshooting and implementation.
  • Knowledge of Windows server and Windows Active Directory/ADFS
  • Experience with VM servers (vSphere).
  • Experience with Android and iOS, iPhones, iPads.
  • Experience…