Support Team Lead — 1st Shift; Helpdesk
Listed on 2026-10-19
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IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Creative Realities, Inc. in Louisville, KY is seeking a Support Supervisor to lead the 1st shift and ensure timely, effective client support. You will report to the Support Manager and coordinate with team members to maintain service standards.
Responsibilities include overseeing all shift staff, monitoring SLAs, coaching agents, improving support processes, and serving as escalation point for critical issues. Prior supervisory experience in a helpdesk or call center is required.
For the Support Team Lead — 1st Shift (Helpdesk) position at Creative Realities, Inc., we are reviewing applications now.
As a Support Team Lead — 1st Shift (Helpdesk), you will play an important part at Creative Realities, Inc. in Louisville, KY, United States.
We invite applications for the Support Team Lead — 1st Shift (Helpdesk) position located in Louisville, KY, United States.
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