Lead Technical Writer, Customer Onboarding & Adoption
Listed on 2026-10-20
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IT/Tech
Technical Writer
Elastic is seeking a Principal Technical Writer to lead the strategy and execution of onboarding and Getting Started content. You will transform onboarding materials into a cohesive, narrative-driven experience that guides users to their first aha moment.
You will partner with the Self-Service (SSC) team, acting as a bridge between the field, product, and documentation to ensure content is accurate and effective at guiding trial-to-paid conversion.
We would love to welcome a new Lead Technical Writer, Customer Onboarding & Adoption to our group in Northern, KY, United States.
Step into the Lead Technical Writer, Customer Onboarding & Adoption role at Elasticsearch B.V. in Northern, KY, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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