IT Manager

• Are you ready to take ownership of a technology environment that supports two businesses with distinct field, warehouse and office needs?
• Do you enjoy balancing hands‑on IT administration and problem solving with business partnership, vendor accountability and longer‑term technology planning?
• Can you bring clarity to IT support, strengthen security and asset controls, and make technology easier for employees to use across the organization?

For almost 70 years, Arrow Electric (Arrow) and Accu-Serv have been valued business partners offering comprehensive electrical services to industrial, construction, and transportation infrastructure clients. They have earned the reputation as quality providers that deliver innovative solutions for both the everyday and more complex challenges — all backed by their superior service, expert workmanship, and an impeccable safety record.

Arrow began with the idea of providing customers with the highest quality electrical installations in the industry through innovation, professionalism, and dedication to delivering every project on time and within budget. Arrow is proud that the business is still built on this concept today.

Accuserv provides comprehensive support for new construction and retrofit projects through a team of specialists in design, project management, product management, account management, fulfillment, logistics, and distribution. The company builds long‑term customer partnerships, serving as an extension of their teams and supporting projects from initial planning and construction through completion and warranty service.

This is a shared services position supporting both Arrow and Accuserv with employment managed through Arrow. Arrow and Accuserv are sister companies that share certain business services and resources, and this shared services role supports approximately 200 employees.

This position is on site at the corporate office in Louisville.

The IT Manager will be the primary owner of day‑to‑day technology operations and a key partner to business leadership across Arrow and Accuserv. Combining strategic thinking with hands‑on execution, this individual will oversee the Microsoft 365 environment, coordinate internal IT support and the managed service provider (MSP), safeguard systems and data, and establish practical, consistent processes for technology assets, access, procurement and support.

The IT Manager will also be responsible for:

IT Strategy and Business Partnership

• Partner with executive and department leaders to understand technology needs across field, warehouse and office teams, prioritize issues and guide investments.
• Assess the current environment and develop a practical IT roadmap that improves reliability, security, efficiency and support for business initiatives.
• Own the annual IT budget, review technology agreements and identify opportunities to improve service and manage costs.

Infrastructure, Security and Business Continuity

• Maintain visibility into infrastructure performance, hardware lifecycle, system availability and technology risks.
• Oversee Windows patching, endpoint protection, network and remote infrastructure support, and secure access practices in coordination with the MSP.
• Manage backup and disaster recovery oversight, including Datto services, restore testing and business continuity readiness.
• Review cyber controls, technology‑related compliance and physical access systems, including employee badging and related security issues.
• Minimal management of On‑Prem file storage.

Cloud, Microsoft 365 and Business Applications

• Administer the Microsoft 365 environment, including Entra  (Azure AD), Defender, information protection and related security tools.
• Manage Intune device…