Application Specialist

• Job Title:
  
  Application Specialist (930981)
• State
  
  Location:
  
  KY

APM is a purpose-driven global health and human services organization focused on enabling better lives. Across a diverse network of businesses and services, APM helps people improve their health and wellbeing, increase independence, build employability, and participate more fully in their communities.
Our enterprise support teams help APM scale that impact by strengthening decision-making, improving visibility, and bringing greater consistency and discipline to how the organization uses data. This role offers the opportunity to solve meaningful business problems across a growing, operationally complex organization while helping shape the future of analytics and AI-enabled work at APM.

The Application Specialist is the primary internal functional and technical owner responsible for the administration, configuration, enhancement, governance, and support of the organization’s Quickbase platform and applications. The role partners with business stakeholders to understand operational needs and translate them into reliable, secure, and scalable low-code solutions, including applications, forms, workflows, reports, dashboards, integrations, and automations. This role brings essential Quickbase capability in-house, supports continuity of existing solutions, and promotes disciplined application lifecycle management, documentation, knowledge transfer, and continuous improvement.

The position is a low-code platform specialist role and does not require full-stack software development experience.

• Design, configure, test, deploy, and maintain Quickbase applications, tables, relationships, forms, reports, dashboards, formulas, and workflow rules.
• Translate approved business requirements into maintainable low-code solutions that align with platform standards and business processes.
• Assess existing applications and implement enhancements that improve usability, reliability, efficiency, and adoption.
• Maintain clear technical and functional documentation for application designs, data models, dependencies, and configuration decisions.

• Partner with stakeholders to elicit, analyze, prioritize, and document business requirements, process flows, acceptance criteria, and desired outcomes.
• Evaluate business processes, identify opportunities to reduce manual effort, and recommend practical Quickbase solutions or process changes.
• Estimate work, communicate dependencies and risks, and manage assigned enhancements through testing, user acceptance, release, and post-implementation support.
• Balance immediate business needs with platform sustainability, reuse, supportability, and governance requirements.

• Administer users, groups, roles, permissions, application access, and related security controls in accordance with organizational policies and least privilege principles.
• Monitor application health, usage, data quality, and platform limits; troubleshoot issues and coordinate resolution with Quickbase or other vendors when necessary.
• Apply standards for naming, documentation, testing, release management, backup or recovery practices, archiving, and application lifecycle management.
• Participate in platform roadmap planning, license and capacity reviews, risk management, and periodic access reviews.
• Maintain governance and dependency information for applications, pipelines, integrations, webhooks, scripts, service accounts/tokens, and external components.

• Create and maintain operational reports, dashboards, notifications, and key performance indicators that support timely decision-making.
• Validate report logic and data quality with business owners and assist users in interpreting and using information effectively.
• Improve reporting consistency by promoting shared definitions, reusable components, and governed data practices.

• Design, configure, and support Quickbase Pipelines, notifications, scheduled processes, data imports and exports, and other approved automations.
• Design and support integrations between Quickbase and enterprise applications using available connectors, APIs, webhooks, middleware, or secure file-based exchanges, within the scope of the role’s expertise.
• Collaborate with integration, security, infrastructure, and vendor resources when needs require specialized software engineering or…