Assistant Community Manager

POSITION:
Assistant Community Manager (Full Time, Non Exempt)

COMPENSATION:
Hourly Rate, plus Benefits and Bonus eligibility

As an Assistant Community Manager, you are primarily responsible for providing comprehensive support in all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance and administrative activities.

• Consistently achieves property occupancy goals.
• Ensures that Lead Tracking Solutions follow up steps and data entry are completed daily at the community level.
• Assists in giving leasing tours, answering leasing phone calls and processing online inquiries as needed.
• Ensures efficient and courteous response to all resident requests.
• Assists the Community Manager in designing and implementing a resident retention program, i.e., a newsletter, resident referral program or social activities.
• Maintains inventory and orders all necessary administrative supplies and equipment for the maintenance department.
• Responsible for the efficient and timely reporting, maintenance and submission of all administrative forms, files and reports.
• Reports any unusual or extraordinary circumstances regarding the residents or the property.
• Assists in lease audits when present at a community.
• Ensures that the community maintains all compliance regulations.
• Assists the Community Manager in interviewing, screening and hiring of any potential employee at the community.
• Assists the Community Manager in subsequent orientation, training and scheduling of all Team Members.
• Assists the Community Manager in any disciplinary or promotional recommendations with regard to all office personnel.
• Seeks educational opportunities and self improvement for personal growth and development.
• Participates in Cardinal U training as required.
• Consistently achieves property occupancy goals.
• Ensures that Lead Tracking Solutions follow up steps and data entry are completed daily.
• Assists in giving leasing tours, answering leasing phone calls and processing online inquiries.
• Ensures efficient and courteous response to all resident requests.
• Assists the Community Manager in designing and implementing a resident retention program, i.e., a newsletter, resident referral program or social activities.
• Assists in lease audits when present at a community.
• Maintains inventory and orders all necessary administrative supplies and equipment for the maintenance department.
• Responsible for the efficient and timely reporting, maintenance and submission of all administrative forms, files and reports.
• Reports any unusual or extraordinary circumstances regarding the residents or the property.
• Ensures that the community maintains all compliance regulations and is responsible for the lease violation procedure.
• Walk vacant units, schedule vendors, complete Leo inspections and partner with maintenance.
• Partner with Cx3 CAS to provide daily support in rental collection, payment plans, financial reporting, and monthly financial reporting.
• Assists the Community Manager in interviewing, screening and hiring of any potential employee at the community.
• Assists the Community Manager in subsequent orientation, training and scheduling of all Team Members.
• Assists the Community Manager in any disciplinary or promotional recommendations with regard to all office personnel.
• Seeks educational opportunities and self improvement for personal growth and development.
• Participates in Cardinal U training as required.

• Thorough knowledge of leasing techniques and sales for conventional multi family housing.
• Maintains a consistent level of professional customer service.
• Prior experience in multi family housing and community relations preferred.
• Thorough knowledge of Cardinal Group policies and procedures and community policies.
• Excellent computer skills:
  Microsoft Word and Excel.
• Working knowledge of Yardi / Entrata and Pop Card is preferred.
• Available to work weekends.
• Ability to thrive in a fast paced environment and manage multiple projects simultaneously.
• Must have reliable transportation and be willing to travel locally between…