General Manager- Affordable Housing

Fairstead is a purpose-driven real estate firm dedicated to building sustainable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns a portfolio of more than 25,000 apartments across 28 states that includes 25,000 units under management. Fairstead’s commitment to communities is realized through a comprehensive platform that leverages in-house expertise in acquisitions, development, design and construction, asset management, and property management.

Fairstead’s primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel “Right at Home.” We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator.

Fairstead’s Core Values: Innovation, Determination, Integrity, Humility, Empathy and Partnerships

The General Manager oversees, plans, and manages the day-to-day operations of properties in their portfolio. They are responsible for managing all on-site compliance activities and for the overall performance of the portfolio, which includes direct oversight of the marketing program and financial performance.

RESPONSIBILITIES

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA) and Fair Credit Reporting Act.
• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook.
• Develops responses to regulatory agencies in coordination with the Compliance Department.
• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements.
• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and perform annual and interim recertification reviews.
• Assists tenants with requests, questions, problems, and complaints.
• Monitors tenant and complex-wide arrears and litigation cases.
• Attends monthly arrears meeting.
• Documents lease violations and coordinates evictions.
• Directs collection of monthly rents and late fees, processes applications and pursues delinquencies through legal action and eviction. Monitors bad-debt write-offs. Alerts staff to move-ins, move-outs, and any emergencies.
• Supervises, directs, and monitors preventive, routine and emergency maintenance/repairs and ensures compliance with all regulations.
• Works to clear HPD, ECB, and DOB violations.
• Coordinates vendor bids and contractor quotes.
• Conducts and documents unit inspections.
• Conducts bi-annual walk-throughs with Building Superintendent.
• Creates reports to ensure buildings under the PM’s responsibility are properly maintained and building needs are noted, planned for, and addressed.
• Attends weekly construction meetings.
• Provides and obtains updates on various ongoing construction projects/unit renovations.
• Works with construction team to avoid violations, inspections, and ensure access when needed.
• Prepares monthly financial cover sheet.
• Attends monthly financial catch-up meetings and monitors budgets.
• Performs other related duties as required.
• Generous employer contributions for Medical and Dental through United Healthcare.
• Employer Paid Vision Plans.
• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%.
• 12+ paid Holidays.
• 15 days of PTO.
• 7 Sick days.
• Employer Paid Life Insurance.
• Flexible Spending Account.
• Nationwide Pet Insurance.
• Disability Insurance.
• Laser Correction Discount.
• Employee Discounts on appliances, apparel, and more.

QUALIFICATIONS

• Three (3) years management experience including supervising a team (property management, hospitality, retail, or restaurant management).
• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification.
• Bachelor's degree preferred.
• Flexible, outgoing, authentic, and confident personality.
• Ability to thrive in an informal, yet fast-paced environment.
• Promoting opportunities in the company and assisting in building the team.
• EIV…