Assistant Manager Ruckriegal Pkwy Suite

• Full-time
• Job Category Org:
  Store Assistant Manager

We're looking for an enthusiastic and detail-oriented Assistant Manager to join our team at our Jeffersontown location (3830 Ruckriegal Pkwy Suite 101). In this role, you'll play a key part in driving operational excellence and creating a positive, customer-focused environment. As Assistant Manager, you'll support the management team in overseeing daily store operations while fostering a collaborative and motivated workplace where both team members and customers thrive.

• Oversee daily store operations, ensuring efficient workflows and consistent delivery of excellent customer service
• Lead, motivate, and support team members to maintain a positive and productive work environment
• Run shifts effectively, making decisive, real-time decisions to optimize performance and address challenges
• Manage financial transactions with accuracy and maintain proper cash handling procedures
• Engage with customers professionally and empathetically, addressing concerns and ensuring satisfaction
• Assist in implementing and communicating company policies, procedures, and standards across the team
• Maintain a clean, organized, and well-stocked store environment that reflects company standards
• Collaborate with the management team to establish and achieve store goals and drive continuous improvement
• Participate in employee training, development, and onboarding initiatives to build a skilled team
• Ensure compliance with food safety regulations and quality standards, conducting regular audits and reviews
• Manage inventory levels and coordinate stock ordering to maintain optimal supply levels
• Analyze performance metrics and provide feedback to support team development and accountability
• Resolve conflicts and handle challenging situations with professionalism and transparency

• Proven experience in retail or food service management, with a demonstrated track record of successfully running shifts and leading operations
• Strong leadership skills with the ability to motivate, develop, and manage a diverse team effectively
• Excellent customer service skills with a friendly, approachable demeanor and genuine commitment to customer satisfaction
• Solid mathematical aptitude and demonstrated money management abilities, including cash handling and financial accuracy
• Strong problem-solving skills and the ability to make quick, informed decisions in fast-paced environments
• Proficiency in multitasking and prioritizing multiple responsibilities simultaneously
• Excellent verbal and written communication skills with the ability to convey information clearly to diverse audiences
• Detail-oriented mindset with a focus on maintaining high standards of cleanliness, organization, and quality
• Comprehensive knowledge of food safety regulations and a commitment to maintaining compliance and quality standards
• Flexibility to work various shifts, including evenings, weekends, and holidays as needed
• Physical ability to lift up to 25 pounds regularly and stand for extended periods
• Proficiency with point-of-sale (POS) systems and basic computer skills
• Experience with inventory management and stock coordination
• Ability to analyze performance data and use insights to drive improvements
• Strong interpersonal and conflict resolution skills
• High school diploma or equivalent (preferred)

The good news is we can teach you how to answer the phone and make a perfect pizza. But here are a few skills you should have to be a successful Assistant Manager:

• Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 15 people. You will need to use your stellar attitude and motivational skills to get them in the right place, at the right…