Case Manager EGS

Case Manager ESG – Volunteers of America Mid-States

Position Title: Case Manager ESG

Location: Louisville, KY

Status: Full-Time, Hourly, Non-Exempt

Program: Housing Stabilization Services

Reports To: Program Supervisor

$37,000.00/yr - $38,000.00/yr

Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.

When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.

• Health and Wellness – Employee Assistance Plans (EAP), Health and Wellness Program, Medical Coverage, Dental Coverage, Vision Coverage, Flexible Spending Account, Health Spending Account, Short Term Disability, Met Life Legal Plans
• Financial Wellbeing – Competitive Compensation Packages, Life Insurance (company paid), 403b retirement plan with company fund matching, Employee discounts, Loan forgiveness options through federal programs, All company paid benefits and paid time off effective day one
• Work Culture – Commitment Committee, Justice Committee, Integrity Committee, Compassion Committee, Retention Committee

The Case Manager’s primary responsibility is to provide case management services to families who are residing in the Volunteers of America’s Housing programs. This position develops and monitors a service plan in conjunction with each assigned client to empower them, increase their self-sufficiency, and reduce the likelihood of recurring homelessness. The Case Manager will be responsible for assisting the individual/family with obtaining necessary access to medical, social, and educational services, building relationships with Landlords, communicating with property owners, conducting housing inspections, disseminating information about the program, and marketing the program to the community.

• Bachelor's degree in social services preferred.
• 1 – 2 years’ experience, knowledge of crisis intervention, trauma-informed care, and familiarity with available community resources are essential.
• Person with flexibility to work as needed to accommodate the schedules of residential homeless programs.
• Good communication skills, a valid driver’s license, reliable transportation, and ability to attend meetings as needed.

• Knowledge of community resources for homeless families.
• Develop specific housing opportunities for families in the residence.
• Develop cooperative arrangements with government agencies involved in providing housing for homeless families.
• Meet regularly with residents and assist them in applying for and following through with housing opportunities.
• Maintain all records and reports required by the facility and oversight agencies related to the permanent housing goal.
• Maintain an individual file on all clients, including housing history and notice of acquired community resources.
• Quarterly reporting.
• Performance quality improvement (PQI) duties as assigned by supervision & PQI committee.
• Assist with the facilitation of life skills as requested.
• Other duties as assigned.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Entry level

Full-time

Other

Non-profit Organizations