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Entry-Level Client Service Representative | Paid Training

Job in Louisville, Jefferson County, Kentucky, 40299, USA
Listing for: New Catalyst Incorporated
Apprenticeship/Internship position
Listed on 2026-01-25
Job specializations:
  • Non-Profit & Social Impact
  • Customer Service/HelpDesk
    Bilingual, Spanish Customer Service
Job Description & How to Apply Below

We are hiring Entry-Level Client Service Representatives to support our event-based fundraising and community outreach initiatives. This is a hands-on, professional opportunity for recent graduates, career changers, or anyone seeking meaningful, mission-driven work in the nonprofit and fundraising sector.

No experience? No problem! We provide fully paid training, ongoing mentorship, and a comprehensive benefits package to set you up for long-term career success.

Key Responsibilities
  • Serve as the primary point of contact for donors, sponsors, and event clients

  • Promote fundraising campaigns and engage attendees at live events and community activations

  • Educate the public on nonprofit missions, charitable programs, and upcoming initiatives

  • Assist with event setup, logistics, execution, and on-site coordination

  • Track donor interactions, collect feedback, and provide insights to management

  • Collaborate with team members to meet daily, weekly, and campaign performance goals

  • Maintain a professional, approachable, and positive presence at all events

What You’ll Learn (Paid Training Provided)
  • Fundamentals of event fundraising, coordination, and nonprofit outreach

  • Customer service and professional communication skills

  • Donor engagement and relationship-building strategies

  • Marketing and promotional techniques for live fundraising campaigns

  • Team collaboration, goal setting, and performance tracking

  • Problem-solving and conflict resolution in client-facing environments

Qualifications
  • 18 years of age or older

  • High school diploma or equivalent

  • Reliable transportation

  • Outgoing, positive, and coachable attitude

  • Strong communication and interpersonal skills

  • Self-motivated, goal-oriented, and eager to grow

  • Ability to work independently and as part of a team

Why Join Our Team
  • Fully paid training program focused on career development

  • Comprehensive benefits package, including Medical, Dental, and Vision

  • Clear advancement paths with internal promotion opportunities

  • Supportive, team-focused, high-energy work environment

  • Hands-on experience in event fundraising, client relations, marketing, and community outreach

  • Performance-based incentives, bonuses, and recognition programs

  • Opportunity to make a real impact supporting meaningful charitable causes

Apply Today

Kickstart your career as a Client Service Representative and gain real-world experience in fundraising, community engagement, and nonprofit marketing. We provide the training, mentorship, and growth opportunities to help you succeed!

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