Program Assistant - Migration and Refugee Services Job Louisville area,Kentucky USA,Non-Profit & Social Impact

Description

JOB TITLE: Program Assistant
- Migration and Refugee Services

REPORTS TO: Assistant Director
- Migration and Refugee Services

EXEMPT STATUS: Non-Exempt/Hourly EEO CODE: 5

JOB GRADE: 4 ADOL CLASSIFICATION: 4

POSITION CODE: 717

ASST
007

REVISED: 9.25.26

GENERAL

SUMMARY:

The Program Assistant
- Migration and Refugee Services supports the Migration & Refugee Services department in engaging refugee and immigrant clients, identifying community needs, and developing and supporting wellness programming. This position conducts outreach to client and potential client populations, assists with the planning and facilitation of wellness groups, and provides administrative and programmatic support across the department.

The ideal candidate is culturally responsive, organized, community-oriented, and comfortable building relationships with individuals and families from diverse cultural and linguistic backgrounds. Programs Assistant will work collaboratively with program staff, clients, community partners, and volunteers to promote meaningful participation and access to supportive services.

In keeping with the mission, vision, and Catholic identity of Catholic Charities of Louisville, the said person demonstrates the Welcome, Empower, and Strengthen values of the agency.

ESSENTIAL DUTIES AND TASKS:

Conduct outreach to current and potential client populations to build understanding of community needs, interests, barriers, and areas of support.

Gather and document information from outreach activities to identify emerging needs, interests, and opportunities for programming.

Use information gathered through community outreach to assist in developing wellness group topics, materials, structures, activities, and resources that are relevant and responsive to client needs.

Assist with the planning, preparation, and implementation of wellness groups.

Support existing wellness groups as a secondary facilitator, including:

Coordinating or assisting with participant transportation.
Conducting direct outreach and reminders to clients.
Completing administrative and logistical tasks.
Preparing materials and activities.
Providing occasional direct leadership during group sessions.

Track participation and gather participant feedback to support ongoing program improvement

Assist programs throughout the Migration & Refugee Services department with client outreach and engagement. Encourage participation in agency programs, groups, workshops, and community activities.

Provide administrative support to the Migration & Refugee Services department as needed.

Perform other duties and responsibilities as assigned to support the goals and operations of the Migration & Refugee Services department.

Support program events, workshops, community activities, and other departmental initiatives.

EFFORT:

Ability to sit, stand, walk, and sit for extended periods of time
Ability to lift/move up to 25 lbs
Specific vision abilities include close and distant vision
Ability to communicate effectively verbally and in writing
Ability to work under pressure
Ability to travel frequently within the community
Ability to accurately examine and analyze information

WORKING CONDITIONS:

This work is performed in an office setting with moderate noise due to computers, printers, and clients coming and going.

Reasonable accommodations may be made to those who are able to perform the essential duties of the job

MACHINES, TOOLS, EQUIPMENT:

telephone, computer, printer, copy machine, fax machine, calculator, scanner, and shredder

Requirements

EDUCATION AND EXPERIENCE:

High school diploma or equivalent. Undergraduate degree preferred.
1-2 years of relevant work experience, preferably with immigrant populations

SPECIALIZED SKILLS AND KNOWLEDGE:

Ability to read, write and understand the English…