Guest Experience Lead; GEL

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA, responsible for all employment matters.

Description:

We are looking for a Guest Experience Leader to work in our restaurant between 8am and 8pm. The role involves creating feel-good moments with customers by greeting them, offering help with ordering, checking on their satisfaction, and handling concerns.

Responsibilities include:

• Greeting guests and communicating with them while ordering
• Offering help with using the ordering kiosks
• Offering assistance to those in need of extra help
• Checking with guests once they have their food to ensure satisfaction
• Ensuring kids receive a kid treat
• Handling concerns and communicating with the restaurant team

We offer great pay, benefits, and a chance to grow in a fast-paced team environment. You must be 16 years or older to apply. Benefits include competitive pay, medical and dental coverage, 401k with matching contributions, paid time off, and education opportunities.

McDonald’s is committed to Equal Employment Opportunity and will not discriminate against applicants or employees based on age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, or disability. If you need assistance or accommodation, please contact recr

We are taking steps to ensure safety in our restaurants during the COVID-19 outbreak, following CDC and government guidelines, and prioritizing health and cleanliness.