Safety & Security Officer

We are looking for an experienced, dedicated and vigilant Safety and Security Officer to join our team. The ideal candidate will be responsible for maintaining a safe and secure environment for all residents, employees, visitors, and property. This position requires excellent observation skills, attention to detail, and the ability to respond to emergencies effectively.

As a Safety and Security Officer, you will actively patrol all buildings and grounds to ensure a safe, comfortable, healing environment for patients, visitors, and employees. You will detect and prevent any suspicious activity, observe and report incidents, and provide customer service in a friendly and professional manner. You will respond to emergencies, calls for services, and conduct your behavior and performance in a professional manner.

• Carry out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
• Provide exceptional customer service by greeting guests and team members and following security protocols to expedite their admittance to the facilities.
• May also include patient escort, patient watch, provide safety escort, assist and/or transport deceased individuals.
• Observe and remain vigilant for signs of crime, disorder, hazard, and unusual activity.
• Conduct regular and random patrols on foot or via a vehicle to check all properties and perimeters for unsafe conditions, blocked entryways, security violations, mechanical problems, and unauthorized individuals.
• Sound alarms or calls for SCM incidents, police, fire department, or EMS in case of fires, medical emergencies, criminal activities, or presence of unauthorized persons.
• Respond to incidents and critical situations of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, or inclement weather with calm, problem solving urgency and manner.
• Orally and physically de-escalate individuals and situations, as needed.

• A valid driver's license, insurance, and an acceptable driving record
• High school diploma or GED
• Must be at least 18 years of age
• Excellent verbal and written communication skills
• Able to multitask and prioritize during high-volume times
• Security experience is required

• Must be able to lift to 20 pounds and stand and walk for long periods of time

• A trauma-informed environment
• Comprehensive benefits package
• Generous leave time
• 401(k) with employer match
• Training and certification opportunities

Home of the Innocents is one of Louisville's longest-serving non-profit organizations, approaching 150 years of service to children and families. Our mission is simple and clear: to enrich lives with hope, health, and happiness.

We are a trauma-informed organization, prioritizing safety, recovery, and strong relationships in everything we do. Our leadership is committed to building a workforce grounded in compassion, excellence, empowerment, and wellness.

We are an organization growing to meet the needs of children and young adults in our community - expanding our programs and investing in our campus, including the addition of a new wing at the Kosair for Kids Complex Care Center that will double our capacity to serve medically complex individuals.

• 3,976 children and families served in 2025
• 22-acre campus located near downtown Louisville
• Second largest Residential Treatment Program in Kentucky
• Only dedicated emergency shelter for children in the city
• 10 programs supporting children and families across a range of needs, including:
  • Therapeutic and residential treatment for youth with complex behavioral and emotional needs
  • Emergency shelter for children in crisis
  • Foster care and adoption support
  • Community-based behavioral health services
  • Kosair for Kids Complex Care Center (KCC):
    Kentucky's only pediatric skilled nursing facility providing residential and respite care for children and young adults with complex medical needs.