Regional Field Service Technician

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Central Business Systems, Inc. is a dynamic and rapidly growing office equipment and technology company with over 75 years of excellence in Kentucky, Indiana, and West Virginia. We are looking for a passionate and skilled Regional Field Service Technician to become a vital part of our team.

As a Regional Field Service Technician, you will play a crucial role in ensuring our customers receive top-notch service and support for their copiers, printers, and mailing equipment. This position offers the opportunity to travel daily to various customer sites within Lexington, KY, and surrounding counties.

• Onsite Service:
  Provide installation, user training, and software configurations for printing and mailing equipment.
• Troubleshooting:
  Diagnose and resolve equipment issues, including error codes, connectivity problems, and mechanical failures.
• Mechanical Repairs:
  Perform mechanical repairs and troubleshooting on copiers, printers, and mailing equipment.
• Software Configuration:
  Configure jobs, troubleshoot issues, and train end-users.
• Equipment Delivery:
  Deliver and set up equipment using company vehicles.
• Continuous Learning:
  Stay ahead with ongoing training.

• Experience:
  
  At least 1 year of field service experience onsite.
• Technical
  
  Skills:
  
  Basic IT and networking skills, installing printer drivers, troubleshooting network connectivity, and working with IP addresses.
• Technical Proficiency:
  Ability to read technical service manuals and diagrams.
• Organizational
  
  Skills:
  
  Manage trouble tickets and coordinate work tasks with dispatch.
• Transportation:
  Valid driver’s license with dependable transportation.
• Physical Capability:
  Move and transport equipment using hand carts, dollies, and vans.

• Experience:
  
  At least 2 years of experience with copiers or mailing equipment, including corrective maintenance.
• Technical Expertise:
  Familiarity with mid-level copiers (45-65ppm) and Sharp or Toshiba copiers.
• Additional
  
  Skills:
  
  Experience with mailing systems is a plus.

• Full-time position with potential for advancement based on performance and professional development.
• Mileage reimbursement if personal vehicle is used.
• Paid holiday leave and excellent benefits.

• Service Area:
  Based out of Louisville, KY, primary service areas within an 85 mile radius of the Louisville office.
• Travel Requirements:
  Daily travel typically within a 1-hour radius.
• Transportation:
  Reliable transportation required; all travel done via personal vehicles with mileage reimbursement.

Ready to take your career to the next level with Central Business Systems, Inc.? Apply today and become part of a team that values innovation, growth, and exceptional service!

• Entry level

• Full-time

• Engineering and Information Technology

• Technology, Information and Internet