Drain Technician

Dauenhauer Plumbing, Heating & Air has been keeping Kentucky homes comfortable for decades. Known for trusted service and award-winning excellence, Dauenhauer is a household name in Lexington. As part of TurnPoint Services — voted a Top 10 Best Company to Work For in 2023 and 2024 — our employees gain stability, training, and growth opportunities across the TurnPoint network. We’re committed to growing people just as much as growing business.

Join Dauenhauer PHA — where Kentucky service builds future leaders.

Pay: $19-$25/hour — Pay increase after training period + Commissions.
Schedule: Flexible and multiple shifts available. Shift differentials available.
Job type: Full-time

The Drains Technician is responsible for performing diagnostic, cleaning, and repair services for residential and commercial drain systems.

This role is ideal for a hands-on professional who enjoys problem-solving, providing excellent customer service, and working with advanced drain-cleaning tools and technology.

The Drains Technician clears stoppages, inspects sewer and drain lines, recommends repairs, and ensures each customer receives safe, efficient, and high-quality service.

• Diagnostics & Repair:
  Locate, diagnose, and clear drain and sewer blockages using cable machines, jetters, or camera systems.
• Video Inspection:
  Operate sewer cameras and locators to identify line issues such as root intrusion, breaks, or grade problems.
• Repair Recommendations:
  Provide professional assessments and explain repair options (spot repairs, trenchless, excavation, or replacements).
• Preventive Maintenance:
  Perform scheduled cleanings and maintenance for recurring problem drains.
• Customer Service:
  Communicate clearly with customers about findings, solutions, and pricing; ensure all work is completed to satisfaction.
• Documentation:
  Complete service tickets accurately with photos, videos, and detailed notes in the field software system.
• Safety & Compliance:
  Follow OSHA and company safety protocols, PPE standards, and proper chemical handling procedures.
• Teamwork:
  Coordinate with supervisors, dispatch, and plumbers for complex repairs or follow-up work. Equipment Care:
  Maintain and clean drain machines, jetters, cameras, and company vehicle daily.

• Minimum 1 years of drain cleaning, service, or related plumbing experience preferred.
• Licensing:
  Valid driver's license with clean driving record required; plumbing apprentice license a plus.
• Technical
  
  Skills:
  
  Knowledge of drain cleaning equipment (cable, sectional, jetter, camera systems); basic plumbing knowledge.
• Customer
  
  Skills:
  
  Excellent communication and ability to explain findings and solutions clearly.
• Physical Requirements:
  
  Ability to lift 50+ lbs, work in confined spaces, and perform physical labor in various environments.
• Availability:
  Willing to work evenings, weekends, or participate in an on-call rotation as needed.

• Comprehensive Benefits:
  Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company-paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family.
• Real Growth Opportunities:
  With more than 60+ strong local brands behind you, you’ll have the chance to grow your skills, take on new responsibilities, and build a long-term career.
• A Culture with Heart:
  We lead with teamwork, respect, and integrity. Every voice matters, and every contribution fuels our shared success.
• Purpose-Driven Work:
  Every role — in the field, office, or leadership — makes a real…