Case Manager

Position: Case Manager I
POSITION TITLE:

Case Manager I

LOCATION:

Louisville, KY STATUS:
Full Time, Salary, Exempt PROGRAM:
Family Emergency Shelter

REPORTS TO:

Program Manager INTRODUCTION:
Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.

When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.

BENEFITS:
Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:
Health and Wellness Employee Assistance Plans (EAP) Health and Wellness Program Medical Coverage Dental Coverage Vision Coverage Flexible Spending Account Health Spending Account Short Term Disability Met Life Legal Plans Financial Wellbeing Competitive Compensation Packages Life Insurance (company paid) 403b retirement plan with company fund matching Employee discounts
* Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)
* All company paid benefits and paid time off effective day one Work Culture Commitment Committee Justice Committee Integrity Committee Compassion Committee DE&I Committee Retention Committee Training & Development VOA LEAD Program
- Leadership Development Program VOA University
- Staff Development VOA Academy
- Clinical Training and Development

JOB SUMMARY:

The Case Manager’s primary duty is to provide case management to the families who are residing in the Family Emergency Shelter. The Case Manager will assist in ensuring effective daily operations of the shelter as well. WHAT YOU SHOULD HAVE FOR THIS ROLE:
Education/

Experience:

This position requires a Bachelor’s degree in social work or related field or at least five (5) years of experience in the field and no degree would qualify for this position.

Skills:

Requires a demonstrated ability to provide a reasonable combination of the following knowledge, abilities and skills: family needs assessment, knowledge and ability to access local resources, advocacy, counseling, and working cooperatively with local service providers. Must have a commitment to the principles of the project.

Excellent verbal and written communication skills, high degree of organization, and creative problem-solving skills. Other Requirements:
Must have personal automobile, valid driver’s license, liability insurance, and be willing and able to travel within the full service area. Must complete required case management and (Critical Time Intervention) CTI training within 90 days of hire Character:
We hire, fire, and promote based on our five core values of commitment, compassion, diversity, justice, and integrity. These values run through our entire culture so it’s important to us that you truly believe in these values too. RESPONSIBILITIES:
Provides outreach to community partners and represents VOA values in interactions with community partners to increase awareness of and recruit landlords to work with our client families in the program Provides case management duties, including:
Perfor…