Programs Supervisor

Description

Isaiah House is proud to be recognized as Kentucky’s #1 Residential Addiction Treatment Center in Newsweek’s America’s Best Residential Addiction Treatment Centers 2026 ranking. This recognition reflects our commitment to providing compassionate, evidence-based addiction treatment and helping individuals build a foundation for lasting recovery.

Isaiah House is a nonprofit, Christ-centered addiction recovery organization serving individuals and families across Kentucky.

We provide evidence-based, holistic care through a full continuum of services, from residential treatment to outpatient services and recovery support.

We are seeking a compassionate, dependable, and motivated Programs Supervisor to lead daily program operations at one of our busiest men's residential treatment centers in Louisville, Kentucky
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This position plays a vital leadership role in maintaining a safe, structured, and supportive recovery environment. The Programs Supervisor oversees and develops Client Support staff while ensuring clients receive the guidance, resources, and services necessary for successful treatment and long‑term recovery.

The ideal candidate is a strong leader who thrives in a fast‑paced environment, communicates effectively, and is passionate about helping individuals overcome addiction and rebuild their lives.

At Isaiah House, leadership is about more than managing daily operations. It's about developing people, building strong teams, and making a meaningful difference in the lives of individuals working toward recovery.

As a Programs Supervisor, you'll have the opportunity to lead with purpose, support a dedicated team, and help create an environment where lasting change is possible. Be part of a mission that changes lives.

• Supervise, coach, mentor, and develop Client Support staff to promote accountability, teamwork, and quality client care.
• Provide ongoing guidance and support to ensure staff consistently follow organizational policies, procedures, and program expectations.
• Lead and participate in interdepartmental meetings to support effective communication and coordination of services.
• Collaborate with leadership to address operational challenges, implement improvements, and maintain program effectiveness.
• Assist in monitoring the quality and effectiveness of peer‑led recovery services, including Recovery Mentors and Adult Peer Support Specialists (APSS).

• Oversee daily client schedules, ensuring appointments, services, and program activities are completed or appropriately rescheduled.
• Verify that legal intake procedures are completed accurately and in accordance with organizational requirements.
• Coordinate with the Transition Team to identify clients appropriate for changes in level of care.
• Assist clients with aftercare planning, including securing appropriate recovery housing and community resources upon treatment completion.
• Support the coordination of legal services, telehealth appointments, and other essential client needs.
• Collaborate with appropriate departments to determine suitable residential placements for clients within the organization.
• Participate in Discipleship Boards, including creating Microsoft Teams discussion threads and attending in‑person meetings.

• Promote a safe, respectful, and recovery-focused environment for clients and staff.
• Review incident reports with clients, address behavioral concerns, and communicate corrective actions in accordance with organizational policies.
• Coordinate client safety concerns with appropriate departments and leadership.
• Communicate policy…