Service Advisor

Join to apply for the Service Advisor role at Valley Nissan
.

• Pay based on experience
• Medical & Denta, Vison and Lifel Insurance
• Paid Vacation
• Closed Sundays
• Great Work Environment
• Wonderful Culture

• Perform work specified on the repair order with efficiency and in accordance with dealership policies
• Test components and systems, using diagnostic tools and special service equipment; test drive vehicles
• Diagnose, maintain, and repair vehicle automotive systems
• Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Complete online multi-point inspection report
• Execute repairs under warranty to manufacturer specifications
• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance based on the age, mileage, and history of the vehicle
• Prepare a complete and accurate estimate of the cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

• Are a fast learner
• Have excellent written and verbal communication skills
• Have excellent customer service skills
• Are a team player
• Are computer literate
• Have a valid driver’s license
• Proven record of achieving exceptional Customer Satisfaction
• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity
• ADP computer experience a plus

Laramie Range Ford is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, work experience and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

• Entry level

• Full-time

• Other

• Automotive