Field Manager; Superintendent

The function of this position is to manage, direct, and accept accountability for all field activities and reporting functions associated with the construction of assigned homes in the community. The Field Manager provides leadership in and manages the coordination of all activities within the new home construction process, thus optimizing the effectiveness of Trade Partners, ensuring compliance with Shea Homes’ customer satisfaction and quality assurance standards, and maintaining a safe work environment.

• High school diploma or equivalent required; BA/ BS degree preferred
• Advanced computer skills / Shea Operating systems
• Understands, adheres to and mentors others in regards to Shea Homes policies and procedures
• Consistently holds and facilitates onsite Trade Partner meetings
• Consistently delivers homes that meet or exceed minimum quality standards of Shea
• Proven problem solving capabilities through identification of deficiencies and execution of solutions
• Demonstrates effective leadership skills
• Demonstrates effective knowledge of construction process

• Establish and maintain regular and proactive communication with assigned customers and log all conversations

• Manages and resolves customer issues within a timely fashion and communicates progress on completion

• Review surveys and associated reporting tools to understand trends and adjust accordingly

• Maintains customer communication log

• Update construction schedule every day for assigned homes

• Hold Trade Partners and suppliers accountable to the construction schedule and confirm on a daily basis

• Ensure home is next-Trade-ready

• Coordinate schedule with overall teams’ schedule on a daily basis

• Maintain projected milestones and delivery date and communicate to community team on a weekly basis

• Walk every room, every house, every day

• Complete milestone Quality Assurance inspections, document corrective actions, and follow-up to ensure completion of corrective items

• Deliver a defect-free home to the customer

• Home to be complete at QA #8

• Update options tracking notebook and files daily

• Maintain an options posting system at each house

• Verify options when confirming start with Trade Partner

• Verify options selection with homeowner at Construction Welcome Meeting (CWM) and Pre-Drywall Orientation (PDO)

• Check home daily for option installation

• Understand and champion the Shea Homes for Active Adults safety program

• Conduct one site safety audit per week and correct all non-compliant activities and behaviors immediately

• Ensure all tailgate safety meetings occur and proper OSHA compliant documentation is in place

• Ensure Trades clean and sweep all homes at the end of each day

• Ensure each home site is left clean and free of debris

• Requires trades to maintain Materials Safety Data Sheets in accordance with OSHA requirements

• Participate in monthly safety training program

• Ensure complete knowledge of scope of work before building operation begins

• Complete field purchase order paperwork or purchase order requests on same day non-contract work is ordered if applicable.

• Review and approve invoices daily

• Develop and maintain positive relationships with government agencies and inspectors

• Communicate daily with Trade Partner foreman on job site

• Understand and demonstrate utilization of Perseus for work outside of the scope of work and/or contract including but not limited to, the back charge process
• Have knowledge of the high potential litigation deficiencies and ensure…