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Gateway Support Specialist – Tech Helpdesk

Job in Loveland, Larimer County, Colorado, 80538, USA
Listing for: Us Bank
Full Time position
Listed on 2026-09-30
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 28000 - 36000 USD Yearly USD 28000.00 36000.00 YEAR
Job Description & How to Apply Below
Position: Gateway Support Specialist – Payment Tech Helpdesk

U.S. Bank's Gateway Support team is seeking a technically minded agent to be the first line of support for merchants relying on payment processing technology.

You will diagnose gateway, software, and hardware issues, guide customers through troubleshooting steps, document interactions, and collaborate with Tier 2 teams in a fast-paced environment.

Ideal candidates have 1+ years in technical support, strong communication, and a customer-focused mindset.

The Gateway Support Specialist – Payment Tech Helpdesk position in the Management & Operations, IT & Technology field is open for applications.

Learn more about the Gateway Support Specialist – Payment Tech Helpdesk role in the description above.

We appreciate your interest in this position.

Join Us Bank and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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