Branch Manager - land Cleveland

Position: Branch Manager I - Loveland Cleveland, CO

Branch Manager I - Loveland Cleveland, CO

South State Bank is seeking a Branch Manager I for our Loveland, CO location.

Overview

The South State story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond, we are known for combining personal relationships with forward‑thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships, and pursuing excellence.

Summary/Objectives

The Branch Manager I is responsible for leading and coaching the branch team, overseeing the administration and coordination of sales and service activities, maximizing revenue and profitability, ensuring compliance with operational and security procedures, deepening existing relationships, and minimizing customer attrition.

Essential Functions

• Track progress toward branch loan and deposit goals and initiate directives to accomplish these objectives.
• Develop branch projections and expectations in strategic planning to include sales goals.
• Provide leadership in all areas by setting an example for the staff to follow.
• Supervise staff performance, including decisions on employment, performance ratings, promotions, salary, transfers, and termination.
• Assist staff in setting goals and coach them to achieve success.
• Direct hiring, training, and retraining of branch staff, covering operations, product knowledge, customer relations, and sales.
• Conduct regular meetings with staff to discuss sales and campaigns, products/services, policies, procedures, and regulations.
• Ensure branch security procedures are followed and understand the functions of security devices.
• Comply with branch audit procedures and support Regional Operations Specialist visits.
• Serve customers quickly, accurately, efficiently, and confidentially.
• Process loan applications within lending authority and assist in collections of delinquent loans.
• Manage loan and deposit exceptions within South State Bank expectations.
• Open new deposit accounts and manage other routine services such as stop payments and wire transfers.
• Resolve customer problems and complaints with courtesy and discretion.
• Participate in community business development activities to promote client relationships.
• Explain bank objectives, policies, and programs to employees.
• Monitor branch resources and assets; submit requests as necessary.
• Ensure compliance with banking regulations (Regulation CC, Bank Secrecy Act).
• Maintain a professional appearance and orderly work area.
• Maintain strong understanding of customer‑facing technology and enroll customers in self‑service options.

Other Duties

• Accept other duties as assigned.

Competencies

• Unquestionable ethics, integrity, and values.
• High level of energy, passion, and commitment to excellence.
• Strong problem‑solving skills, including creativity and innovative thinking.
• Strong oral and written communication skills.
• Highly professional with strong interpersonal skills.

Qualifications, Education, and Certification Requirements

• Education:
  
  High School Diploma, BA Degree, and/or 2 years in Banking.
• Experience:
  
  Minimum 2 years in banking, including lending, management, supervisory experience, strong organizational skills, proven leadership, strong PC skills, and problem‑solving ability.
• Knowledge:
  Excellent leadership and communication skills, planning and organization, decision‑making, excellent writing, training and presentation skills, customer service orientation, initiative.

Training Requirements/Classes

• The South State Way New Team Member Orientation.
• Branch Manager Workshop.
• Consumer Lending – Obtain SSB Lender Credentials.
• Banker Foundations.
• All assigned Regulatory Compliance training.
• Acknowledgement of all policies through Docu Sign as assigned.
• Additional training may be required depending on experience.

Supervisory Responsibility

This position has supervisory responsibilities.

Physical Demands

Must be willing to travel for meetings and classes, stand or sit for long periods, and interpret information on computer screens, documents, and reports.

Work Environment

The role is most likely in an open lobby area with an individual workstation or private office within a cooled and heated facility, with access to a break room or restroom.

Travel

Travel may be required to attend meetings and training as needed.

Pay

Colorado law: pay range $58,496.00 – $93,444.00, actual offers based on skills, experience, and education.

Benefits

Equal Opportunity Employer, including disabled/veterans.

Location:

935 N. Cleveland Ave., Loveland, CO 80537.

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