Retail Sales Associate Part Time
Listed on 2026-01-02
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Retail
Retail Associate/ Customer Service, Retail Sales
Overview
Join to apply for the Retail Sales Associate Part Time role at Pet Smart
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Pet Smart does Anything for Pets and Everything for You. This role is focused on engaging with pet parents and their pets, delivering positive experiences, and upholding the company’s vision, mission, values, and strategy.
Benefits- Paid weekly
- Associate discounts and perks
- 401k
- Tuition assistance
- Career pathing
- Development opportunities
Pet Smart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility for store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store.
Job Responsibilities- Provide pet parent experiences in person, over the phone, at the sales register, and online.
- Greet pet parents and answer questions throughout the store.
- Prepare online orders for in-store pickup and ensure a smooth, positive pickup experience.
- Care for store-owned pets (feeding, watering, cleaning habitats for birds, reptiles, small animals, crickets, and fish).
- Maintain store cleanliness standards.
- Assist with weekly price changes and monthly promotional pricing.
- Stage and sort new product to match sales floor planners.
- Face, stock, and recover products to meet sales floor standards.
- Recommend, inform, and sell merchandise, services, and live pets.
- Administer store-owned pet medications as directed by a veterinarian.
- Promote events such as adoption weekends, Treats enrollment, charity events, etc.
- Ensure a safe environment for associates, pets, and pet parents.
- Take action when a sick/injured pet is identified in store; transport to the vet as needed.
- Assist in various areas throughout the store as required. Other duties may be assigned.
- Participate in a culture of Belonging and Recognition.
- Follow all Company Policies and Procedures.
- Strong written and verbal communication skills.
- Flexibility in schedule; able to work evenings, weekends, and holidays as needed.
- Ability to react under pressure and maintain composure.
- Stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. Specific vision abilities required include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Lift and/or move up to 50 pounds routinely; occasionally team lift and/or move more than 100 pounds.
- Exposure to moving mechanical parts, a wet environment with pet hair, and variable noise levels. Exposure to live animals and their handling is common.
Join us for a chance to make a meaningful impact every day. You may help a customer choose their first fish, celebrate a pet’s birthday, or see the smile on a pet parent’s face after a fresh groom—creating moments that matter. Pet Smart cherishes diversity and the unique perspectives of our associates.
Apply now. This job summary describes the general nature and level of work associates/leaders perform and is not intended to include all duties. You will be provided with a copy of a job description for the actual position you are hired into. Pay rate is based on experience, training, skills, and store location. This position is paid hourly and is eligible for benefits as described at the benefits site.
Pet Smart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by law. Applicants must be over 18 years old (except where required by local or state law).
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