Transportation Assistant - Lowell, AR

Transportation Assistant – Lowell, AR

Watco is a short‑line railroad and logistics company dedicated to keeping the world’s supply chain moving. Join our team to support freight management, customer service, and operational tasks in a collaborative environment.

• Award‑winning culture recognized by Forbes and Newsweek
• Competitive compensation and benefits
• Paid on‑the‑job training with peer trainers
• Leadership and development programs through Watco University
• Career advancement opportunities

• Maintain customer relationships through timely, courteous, and professional communication, especially during difficult situations.
• Schedule appointments for new and existing loads, track and trace shipments, and monitor on‑time pickup and delivery.
• Contact carriers to obtain shipment status updates and ensure compliance with billing and invoicing requirements.
• Set up new shipper/receiver locations, assign vendor codes, and coordinate shipping schedules and appointments.
• Collect and verify required documents for billing.
• Perform additional administrative tasks as requested.

• High school diploma or GED.
• Strong organizational, communication, conflict resolution, and time‑management skills.
• Basic computer proficiency (Microsoft Excel, Word, PowerPoint, 10‑Key, data entry).
• Team‑oriented mindset with a positive influence on coworkers.
• Professional phone and email communication skills.
• Excellent customer service skills for both internal and external clients.

• Hourly work pattern.
• Primarily office work with frequent interaction with team members and suppliers.
• Extended periods of sitting, standing, walking, and typing; occasional lifting up to 25 lb.
• Limited travel required.