Customer Service Agent

Overview

Are you a strong communicator who enjoys helping people? Staffmark is hiring Customer Service Agents in Lowell, AR to support a team focused on delivering outstanding customer experiences - no selling involved. In this role, you ll assist customers with scheduling deliveries over the phone and via email while maintaining a positive and professional tone. If you re detail-oriented, tech-savvy, and ready for a stable and supportive work environment, this is the job for you.

• Monday-Friday | 7:00 AM - 4:00 PM
• Monday-Friday | 11:00 AM - 8:00 PM
• Monday-Friday | 12:00 PM - 9:00 PM
• Tuesday-Saturday | 6:30 AM - 3:00 PM

Pick a shift that works for your lifestyle!

• Help customers schedule delivery dates and times
• Communicate through phone, computer, and email systems
• Provide accurate, professional support - no sales, just service
• Maintain detailed records and ensure follow-through on requests

• Strong communication and customer service skills
• Attention to detail and ability to follow procedures
• Comfortable using computers, phones, and basic office software
• Ability to stay focused and efficient in a fast-paced environment

Staffmark offers a full range of benefits to support your health and financial well-being, including medical, dental, and vision insurance, life insurance, short-term disability, and a 401(k) retirement plan. You ll enjoy weekly pay, access to employee discount programs, and the opportunity to earn referral bonuses.

Take the next step in your career today - click "Apply Now" to connect with a recruiter and get started!

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors.

We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

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By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark