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Perkins Loan Servicing & Customer Support Specialist

Job in Lowell, Benton County, Arkansas, 72745, USA
Listing for: Central-Research
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21000 - 28000 USD Yearly USD 21000.00 28000.00 YEAR
Job Description & How to Apply Below

Central Research, Inc. (CRI) is hiring a Customer Service Specialist to provide advanced borrower and school support for the Federal Perkins Loan Servicing Program. This role requires working in an office in Lowell, AR five days a week and delivering high-quality customer service with accurate documentation.

The position involves resolving inquiries, ensuring regulatory compliance, and escalating complex issues as needed, with focus on data accuracy and process improvements.

As a Perkins Loan Servicing & Customer Support Specialist, you will play an important part at Central-Research in Lowell, AR, United States.

All applications are reviewed carefully by our team.

The position is based in Lowell, AR, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 21.000 - 28.000.

We aim to respond to suitable candidates as soon as possible.

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