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Senior Customer Experience Specialist - Freight & Logistics

Job in Lowell, Benton County, Arkansas, 72745, USA
Listing for: J.B. Hunt Transport, Inc.
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 42000 - 52000 USD Yearly USD 42000.00 52000.00 YEAR
Job Description & How to Apply Below

J.B. Hunt Transport, Inc. in Lowell, AR seeks a Customer Experience Representative II to manage and execute customer freight orders, ensure a superior customer experience, and support escalation handling for a growing, complex client base.

The role emphasizes relationship-building, problem solving, and cross-team collaboration. Under supervision, you will monitor delivery performance, billing accuracy, and load status; schedule pickups, enter orders, and communicate with customers to meet

The Senior Customer Experience Specialist
- Freight & Logistics position in the Marketing & Media, Sales field is open for applications.

This posting is for the Senior Customer Experience Specialist
- Freight & Logistics role at J.B. Hunt Transport, Inc., based in Lowell, AR, United States.

We are looking to fill the Senior Customer Experience Specialist
- Freight & Logistics position at J.B. Hunt Transport, Inc. in Lowell, AR, United States.

Position Requirements
10+ Years work experience
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