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Field Service Technician
Job in
Lowell, Benton County, Arkansas, 72745, USA
Listed on 2026-10-11
Listing for:
Manatal
Full Time
position Listed on 2026-10-11
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
- A national network infrastructure and technology services company is hiring Field Service Technicians for a retail technology rollout
- The team deploys POS systems, security cameras, and network cabling across large retail store footprints
- Technicians work in the field with support from a remote helpdesk and a project management team
- We are hiring skilled, self-motivated Field Service Technicians for a fast-paced, two-week deployment in retail stores
- You will work a route of assigned stores, with scopes that change by location
- Scopes include POS upgrades, IP camera installs, low voltage cable runs, and end-device installs
- You will work independently with support from the helpdesk and project management team
- Orientation and training is on 10/16, and the deployment window is 10/19 to 10/31
- Install and upgrade point-of-sale (POS) systems
- Install and configure IP security cameras
- Run, pull, terminate, and test low voltage and network cable
- Install and set up end devices
- Troubleshoot network, POS, and low voltage issues on site
- Work with the helpdesk to validate completed work and resolve issues
- Take clear, high-quality photos of completed work for required deliverables
- Report which scopes are complete and which are outstanding
- Get a release code from the helpdesk before leaving each site (required)
- Work day or overnight shifts as assigned and follow all site procedures
- Track your own time accurately and submit it to the project manager
- Proven experience pulling and terminating Cat5e and Cat6 cable
- Basic troubleshooting skills for network, POS, and low voltage systems
- Strong written and verbal communication skills, with the ability to report work status clearly
- Own smartphone with a quality camera for photo deliverables and helpdesk communication
- Own laptop
- Ability to work day and overnight shifts, and to switch between them depending on your route
- Reliable transportation
- Ability to work independently, manage your time, and follow site procedures
- Mandatory attendance at the 10/16 orientation
- Preferred: retail technology deployment or rollout experience
- Preferred: POS installation experience
- Preferred: IP camera or surveillance system experience
- Preferred: experience working with a remote helpdesk or NOC
- Pay: $22 to $23 per hour
- 50 hours per week guaranteed
- Any additional hours you work are logged and paid
- Company truck available to technicians with a clean MVR
- You may use your personal vehicle if you prefer
- Duration:
Two-week deployment, 10/19 to 10/31, with orientation on 10/16
- Guaranteed 50-hour weeks for the full deployment
- Support from a helpdesk and project management team, so you are not on your own when issues come up
- Hands-on mix of POS, camera, and cabling work across multiple stores
- Short, defined assignment with clear dates and deliverables
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