Direct Services Coordinator

JOB SUMMARY

The Direct Services Coordinator will coordinate the distribution of food resources to all mobile programming where the Northwest Arkansas Food Bank distributes food directly to our neighbors. This includes Mobile Pantry, School Pantry, Order Ahead, and Community Box Partnerships.

• Coordinate Mobile Pantry Distributions- create & maintain relationships with distribution sites, enter orders, & ensure smooth deliveries.
• Attend & Oversee all Mobile Pantry distribution locations run by NWAFB.
• Coordinate School Pantry Distributions- maintain relationships with schools, enter orders, ensure smooth deliveries & conduct site visits as needed.
• Order Ahead Program- run reports, update product availability, and work closely with the Volunteer Coordinator to maintain efficiency in the program.
• Collaborate with community partners, faith-based communities, and host sites to foster engagement in NWAFB while providing quality service to all.
• Exhibit exemplary attendance and punctuality.
• Comply with company policies and procedures.
• Perform other duties as assigned.

• Bachelor's Degree or equivalent experience and education is required.
• English/Spanish bilingual is a plus.
• Previous non-profit experience is preferred.
• A valid driver's license, reliable transportation, and the ability to be covered by the organization's auto insurance are required.

• A commitment to understanding and supporting NWAFB's mission and an ability to show compassion to food-insecure individuals.
• The ability to do basic math and complete documentation accurately.
• Excellent oral and written communication skills.
• Strong organizational skills; ability to work without supervision.
• The ability to manage multiple projects at one time.
• Highly relationship-focused and people-oriented.

This position has no supervisory responsibilities. However, the role will be expected to interact daily with coworkers and the public.