Capacity Procurement Coordinator

Job Title

Capacity Procurement Coordinator

Administration, Facilities & Secretarial

United States of America

Arkansas

Lowell

Full time

Under routine supervision, the incumbent markets the J.B. Hunt brand and negotiates rates to meet load expectations while ensuring optimal margins. The Capacity Procurement Coordinator purchases transportation services from qualified carriers that will provide the best transportation solution for the customer and ensures all booked freight is covered in a timely manner with flawless execution using both internal assets and external resources.

The incumbent also provides location status updates for customers.

• Negotiate with carriers for the appropriate purchase rate to meet revenue and profit margin goals and facilitate appropriate business relationship with the carrier.
• Manage all freight in transit by obtaining adequate updates from carriers/drivers to monitor movement and provide updated ETAs to customers.
• Tender loads and optimize service through system management utilizing the Carrier 360 platform to review carrier rate submissions, make counteroffers, and respond to inquiries from carriers.
• Proactively communicate service failures to internal support teams to minimize service failures, promote on time service, and ensure safety.
• Trace and obtain load updates and assist internal customers with problems on loads. Monitor freight in transit and customer location requests for appointments.
• Perform clerical duties such as processing documents, data entry, maintaining records and files, and compile and arrange data.
• Receive proper documentation to validate and issue fuel advances to drivers.

Monday-Friday 4pm-12am

• Ability to work various schedules, including overnight and weekend shifts.

• 1-2 years of working experience, preferably in a related role such as sales, a call center, or high-level customer experience and/or bachelor’s degree in supply chain/logistics, business administration, or general studies.

• Strong written and verbal communication skills.
• Ability to multitask.
• Ability to prioritize.
• Ability to quickly learn new software systems and efficiently operate within them.
• Ability to process information with high levels of accuracy.
• Ability to meet or exceed customer and carrier needs and expectations and provide excellent service.

This position is not eligible for employment-based sponsorship.

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

Bachelors:
Transportation Logistics

Clerical/Administrative, Sales

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.