Office Coordinator; Temp

Position: Office Coordinator (Temp)
# Office Coordinator (Temp)
Becket, MA 01223## Overview Salary Range $22.00 - $26.00 Hourly Position Type Seasonal## Description

TITLE:

Office Coordinator STATUS:
Temporary (approximately 3–6 months) with potential for extension

LOCATION:

In-Person/Hybrid (Becket, MA)

SCHEDULE:

In-Person (May–August). Hybrid, 1–2 days per week remote (September through April)

REPORTS TO:

Office Administrator & Alumni Relations Coordinator DEPARTMENT:
People & Culture WORKS WITH:
All staff, Visitors, Interns, Alumni, VendorsCOMPENSATION: $22–$26/hrSUMMER ONLY:
Three meals a day, free access to classes, performances, talks, and studio usage.

POSITION OVERVIEWJacob’s Pillow seeks a detail-oriented, people-centered Office Coordinator to serve as the organizational front door—managing front desk operations, mail and phone communications, and general office administration. This position provides critical cross-departmental administrative support and serves as a key resource for seasonal and residential staff living on the Pillow’s campus.

Reporting to the Office Administrator & Alumni Coordinator, this role is the first point of contact for the general public via phone and email, and ensures smooth day-to-day office operations across a 220-acre National Historic Landmark campus. During peak periods—including the annual summer Festival, Winter Intensives, and other year-round programming—the Coordinator provides logistical support for recruitment and hiring processes and helps ensure that seasonal campus residents have a welcoming and well-supported experience.

The ideal candidate thrives in a dynamic, multi-departmental environment, communicates with warmth and professionalism, and understands that administrative excellence is the backbone of a mission-driven organization.

RESPONSIBILITIES Front Office & General Administration
* Manage front desk operations including greeting visitors, answering and directing phone calls, and handling general email inquiries from the public.
* Process and distribute incoming and outgoing mail including routing departmental correspondence and  scanning and emailing checks for Philanthropy and Finance.
* Printing and mailing correspondence for Philanthropy.
* Manage incoming packages and notify recipients of deliveries.
* Prepare and ship packages as needed for all departments.
* Maintain office supply inventory; research, order, and organize supplies as needed.
* Ensure common office areas, front desk, and reception spaces are organized, welcoming, and well-stocked.
* Maintain and update organizational contact lists, directories, and general information resources.
* Support filing, data entry, document preparation, and other administrative tasks as assigned.
* Fulfill web store orders including pulling of inventory, packaging, and shipping.

Cross-Departmental Support
* Provide administrative support across departments as needs arise, including document distribution, scheduling assistance, and coordination of shared resources.
* Route incoming inquiries, correspondence, and deliveries to the appropriate department or staff member.
* Assist with coordination of campus-wide communications, announcements, and logistics for organizational events.
* Support the People & Culture team with general operational tasks during high-volume periods.
* Support logistics for alumni events, including Alumni Day and other engagement opportunities.

Seasonal & Residential Staff Support
* Serve as a key point of contact for seasonal and residential staff living on campus during the summer Festival, Winter Intensives, and other programming periods.
* Support onboarding logistics for seasonal staff including campus orientation, housing information, and resource navigation.
* Help coordinate practical needs for campus residents,…