Billing Ops Lead Strategic Accounts

UKG is seeking a Billing Inquiry Analyst to serve as a primary liaison between customers and internal teams, handling billing inquiries, disputes, escalations, and exceptions while protecting revenue and delivering a positive customer experience.

You will work with Sales, Customer Success, Finance, Revenue Operations, Service Operations, Product, and Engineering to resolve complex issues, develop expertise in monetization models, and leverage AI-driven tools to improve efficiency.

This role is for the Billing Ops Lead for Strategic Accounts role at UKG.

Learn more about the Billing Ops Lead for Strategic Accounts role in the description above.

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This posting is for the Billing Ops Lead for Strategic Accounts role at UKG, based in Lowell, MA, United States.