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Senior Customer Experience Specialist - Freight & Orders

Job in Lowell, Middlesex County, Massachusetts, 01856, USA
Listing for: jbhunt
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

J.B. Hunt Transport, Inc. is looking for a Customer Experience Representative II to manage and execute customer freight orders, build strong relationships, and help maximize freight potential.

You will support on-time delivery, accurate billing, and proactive load communications, while assisting with escalations and specialty services. The role emphasizes a customer-centric approach, collaboration with internal teams, and professional handling of inquiries.

This is a strong role to take on the Senior Customer Experience Specialist
- Freight & Orders role at jbhunt.

We invite applications for the Senior Customer Experience Specialist
- Freight & Orders position located in Lowell, MA, United States.

The following opportunity is for a Senior Customer Experience Specialist
- Freight & Orders with jbhunt.

Our group is growing, and we are hiring a Senior Customer Experience Specialist
- Freight & Orders in Lowell, MA, United States.

Position Requirements
10+ Years work experience
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