Library Systems & Web Specialist or Web Services & Systems Librarian; Internal

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Job no: 530347
Position type: Staff Full Time
Benefit Status: Benefited-Union
Campus: UMass Lowell
Department: Library
Salary: See posting section for salary range details.
Applications Open: Oct 08 2026
Applications Close: Oct 21 2026

General Summary of Position:

This being an internal opportunity, only current UML Employees, irrespective of Bargaining units are eligible to apply for this position.

UMass Lowell Library seeks a collaborative and service-oriented colleague to join our Library Systems & Discovery department. This position takes part in managing essential library enterprise systems (e.g., library website, discovery layer, knowledge base, etc.) integral to research, teaching, scholarship, and student success. They are a part of a principle-based organization that prioritizes work with values-aligned organizations in support of a sustainable information environment.

As much as is possible, the library works to allocate resources that support accessibility, open systems and content and reduce reliance on problematic suppliers. The colleague in this position will work to help continually evaluate and evolve our library systems and tech infrastructure needs.

Reporting to the Assistant Director for Library Systems & Discovery, the Library Systems Specialist or Web Services & Systems Librarian is involved in all steps of implementing and managing specialized library systems and web services that are fundamental to research, teaching, and learning at UMass Lowell. The Library Systems Specialist or Web Services & Systems Librarian brings curiosity, collaboration, and a strong interest in systems improvement to their work.

They collaborate with members of the Library Collections and Research & Learning departments, campus partners, and consortia networks to understand and support student and faculty information access needs and work to streamline and optimize the myriad of complex access points and different systems (e.g. discovery systems, e-resource platforms, and library applications).

We want candidates to know that we are committed to helping our colleagues develop professionally throughout their time at UMass Lowell; we do not expect all applicants to possess all the preferred qualifications we list here. We welcome applications from people who embrace lifelong learning and are passionate about providing meaningful and equitable access to information, resources, and services that enable the success of a diverse and engaged community.

If you are excited by the prospect of being part of a team that is working to understand and serve the current needs and future goals of our community, we hope you consider submitting your application to this position.

Essential

Job Duties:

1. Library Website, Systems, and Digital Services:

• Manage, develop, and support the library website, including, information architecture, web style and accessibility, as well as coding (e.g., HTML, CSS, JavaScript, PHP).
• Collaborate with colleagues to develop templates and evolving best practices for presenting material in our content management system (currently Lib Guides and other Spring Share modules such as Lib Answers, Lib Cal, and Lib Wizard).
• Serve as technological consultant to library colleagues in their utilization of applications, systems, and software such as live chat, the reference ticketing system, and reference statistics.
• Consult with other Library staff on the configuration and use of Lib Apps modules…