Per Diem Certified Pharmacy Technician

Organization

Lowell Community Health Center (Lowell CHC) is a community-based health care organization. Our programs have been recognized as national models. With a career at Lowell Community Health Center, you will be joining a dynamic team of passionate and talented people.

Lowell Community Health Center is seeking motivated pharmacy technicians to support our values and mission, while providing a positive work environment to support professional growth and development. The Certified Pharmacy Technician shall report to the pharmacy manager and assist the pharmacist in operating the pharmacy by performing daily functions such as prescription processing, filling and ordering.

• Accept and process new and refill prescriptions from patients or their representatives
• Collect demographic information needed to maintain up-to-date patient profiles including allergies
• Reviews patient profiles for completeness
• Files and retrieves pharmacy records
• Handles telephone communication for non-discretionary tasks including but not limited to prescription refill requests, questions concerning pharmacy operations such as hours and directions and pricing
• Ordering of medication or supplies
• Orders, receives and verifies invoices for medication, devices and supplies as outlined in pharmacy policy and procedures
• Stocks shelves, rotating stock, with received order
• Reports any overages, missing items or mispicks to the wholesaler for credit or replacement
• Assist pharmacist with inventory management, including removing outdated or recalled stock and isolating from inventory, deducting outdated or recalled stock from pharmacy system inventory, prepare stock for return to wholesaler, manufacturer or reverse distributor
• Uses the pharmacy system to enter patients, prescription and insurance information to process a prescription
• Choose correct language according to patient’s preference
• Uses pharmacy system to bill, clear rejections and rebill prescriptions to third party to ensure payment to the pharmacy
• Prevents duplicate discounts by using the correct inventory and insurance when processing prescriptions
• Prepares processed prescriptions for dispensing by the pharmacist including but not limited to retrieving medication from stock or robot, dispensing the correct quantity of liquid, pills/capsules, etc for the prescription being processed
• Labeling the prescription per protocol
• Placing finished prescription order in bin in chronological order according to pick up time, being mindful of the bin color and meaning
• Retrieves, reverses and/or rebills any Returns to Stock medications not picked up by the patient after 10 business days
• Operates Point of Sale system or other payment systems to process patient payments and purchases
• Assist the pharmacist in maintaining a clean, orderly and smoothly operating pharmacy
• Perform other similar and related duties as required or directed

• Attendance/Punctuality – The Certified Pharmacy Technician shall be at work on time and prepared to work according to established schedule; ensures work responsibilities are covered when absent; arrives on time for appointments and meetings.
• Communications – Speaks clearly and professionally in all situations; uses appropriate language, no profanity or slang; listens and responds well to questions; demonstrates the ability to speak to a group; participates in meetings; writes clearly and informatively; edits work for spelling and grammar; keeps others adequately informed; selects and uses appropriate communication methods.
• Customer Service – Following the health center's mission, the Certified Pharmacy Technician shall provide caring, quality and culturally competent health services to all customers. This may include responding promptly to customer/patient need; responding to requests for service and assistance; managing difficult or emotional encounters or asking for assistance to mediate.
• Job Knowledge – Competent in required job skills and knowledge;
  Exhibits the ability to learn and apply new skills; keeps abreast of current industry development as it pertains to pharmacy technicians, medications and…