Community Health Worker

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Type: Regular Full Time
Category: Non Clinical
Base Pay: $27.32-$33.88/ Hour

The Community Health Worker will support implementation of Lowell Community Health Center’s OBHPP-funded perinatal behavioral health promotion and prevention program, with a particular focus on community outreach, prevention education, participant recruitment and engagement, resource navigation, referral coordination, and connection to community-based supports.

The position will work across clinical and community settings to identify and engage eligible pregnant and postpartum individuals, strengthen referral pathways, support participation in the ROSE program, and build relationships with community organizations and other referral partners.

This is a grant-funded position supported by the Massachusetts Department of Mental Health Office of Behavioral Health Promotion and Prevention (OBHPP). Continued employment in this position is contingent on the availability of grant funding and program needs.

• Responsible for establishing and maintaining trusting relationships in the community, with patients and their families while providing general support and encouragement.
• Provide ongoing follow-up, basic motivational interviewing, and goal setting with patients/families.
• Conduct intake interviews with patients, including enrolling and/or referring patients into primary care and other programs.
• Assist patients with completing applications and registration forms that support their health care needs.
• Connect with community members via multiple avenues such as faith-based organizations, community organizations and other outreach locations.
• Motivate patients to be active, engaged participants in their health.
• Provide referrals for services to community agencies and programs as appropriate.
• Effectively communicate the mission of Lowell Community Health Center.
• Maintain accurate documentation of work and prepare appropriate records.
• Contribute to a positive experience for patients and families, providers of care, and community-based social service organizations.
• Perform all job functions in compliance with applicable federal, state, local, and Lowell CHC policies and procedures, including HIPAA privacy requirements.
• Participate in staff meetings.
• Conduct community outreach and prevention education related to perinatal behavioral health, postpartum depression prevention, stress management, coping strategies, and available health and social supports.
• Develop and maintain relationships with community-based organizations, faith-based organizations, health care providers, and other community partners to support outreach, referrals, and engagement of pregnant and postpartum individuals.
• Support implementation of the program’s community engagement strategy, including participation in community events, outreach activities, educational activities, and other settings where eligible participants and community members may be reached.
• Support participant recruitment and enrollment activities for the ROSE program, including outreach to eligible prenatal patients and coordination of referrals from clinical and community sources.
• Provide resource navigation and follow-up for participants, connecting individuals and families to health, behavioral health, social service, and other community resources as appropriate.
• Support ROSE program implementation and participant engagement, including coordination of participant communication, reminders, follow-up, and postpartum follow-up activities.
• Support development and maintenance of internal referral pathways across Lowell CHC departments and external community referral pathways to improve access to perinatal behavioral health prevention and support services.
• Collaborate with…