Imaging Service Engineer

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At Sodexo, we are seeking a skilled and service-focused Imaging Service Engineer II for our HTM team at Lowell General Hospital in Lowell, MA
. The Imaging Service Engineer II will be responsible for providing preventative maintenance, troubleshooting, and repair of advanced imaging systems in a hospital environment, while ensuring a high level of customer service and equipment reliability.

• Install, maintain, calibrate, and repair complex diagnostic imaging equipment, including but not limited to General X‑Ray, Cath Lab, CT, C‑Arms, Ultrasound, and Mammography systems.
• Troubleshoot and resolve technical issues using advanced diagnostic tools, test equipment, and software.
• Collaborate closely with clinical staff and healthcare teams to identify, prioritize, and resolve equipment‑related concerns.
• Ensure all service activities are documented accurately within departmental tracking systems.
• Maintain compliance with hospital, departmental, and regulatory standards.
• Participate in an on‑call rotation and provide emergency technical support when needed.
• Support a safe, reliable clinical environment by minimizing equipment downtime and ensuring optimal device performance.

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

• Strong working knowledge of diagnostic imaging systems and their operation.
• Demonstrated experience troubleshooting, repairing, and maintaining complex imaging technologies.
• Proficiency with common tools, test equipment, and imaging diagnostic software.
• Excellent communication, customer service, and time‑management skills, with the ability to work effectively in a hospital environment.
• Experience collaborating with clinical teams and supporting end‑users in a healthcare setting.
• Associate degree in Electronics, Biomedical Engineering, or a related technical field preferred; military training or OEM certifications are a strong plus.
• Proven ability to manage documentation, service records, and workflow within HTM tracking systems.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.

We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy s is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, and local law.

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Minimum Education Requirement - Associate's Degree (or equivalent experience) in electronic, biomedical engineering or a discipline geared toward managing, maintaining and repairing clinical equipment within a healthcare environment

Minimum Functional Experience - 5 years of imaging equipment repair and maintenance within a healthcare environment and/or entry level of formalized training and/or equivalent military training