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Cyber TechOps Manager

Job in Lowell, Middlesex County, Massachusetts, 01856, USA
Listing for: Manulife
Full Time position
Listed on 2025-12-20
Job specializations:
  • IT/Tech
    Cybersecurity, Systems Engineer
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Are you a strategic leader with a passion for cybersecurity engineering, automation, and innovation? We are seeking a Cyber Tech Ops Manager to lead a high-performing team that designs, develops, and delivers scalable solutions to support global Cyber Operations! This team plays a critical role in enabling operational excellence by integrating tools, automating workflows, and driving engineering innovation across a diverse set of cybersecurity platforms!

As the Cyber Tech Ops Manager, you will oversee a team dedicated to engineering and automating capabilities that improve the efficiency of cybersecurity platforms and services. Your team empowers platform owners and operational teams by delivering integrated, automated solutions that reduce manual effort, improve response times, and enable innovation. While not directly owning each platform, your team supports technologies such as Akamai (WAF/CND), network sensors, endpoint protection, SIEM, and DLP—ensuring they are seamlessly integrated and optimized for operational use.

Position Responsibilities:
  • Lead a team of cyber engineers focused on automation, integration, and service enablement across Cyber Operations.
  • Design and implement scalable, secure automation solutions that streamline operational workflows and reduce manual intervention.
  • Develop and maintain integrations between cybersecurity platforms and enterprise systems to enhance visibility, response, and coordination.
  • Collaborate with platform owners and operational teams to identify automation opportunities and deliver engineering solutions that meet their needs.
  • Encourage the use of infrastructure-as-code, automation pipelines, and Dev Sec Ops  methodologies throughout cybersecurity engineering initiatives.
  • Establish and maintain engineering standards, including code quality, documentation, testing, and version control.
  • Stay updated on the newest technologies, frameworks, and industry trends to continuously evolve the cyber engineering strategy.
  • Provide technical mentorship, mentor, and professional growth opportunities for a group of engineers and analysts.
Required Qualifications:
  • Bachelor’s degree in Computer Science, Cybersecurity, Engineering, or a related field (or equivalent military/OTJ experience).
  • 7+ years of experience in cybersecurity or infrastructure engineering, with at least 3 years in a leadership or management role.
  • Strong experience with automation and scripting (e.g., Python, Power Shell, Bash) in enterprise environments.
  • Practical knowledge of cybersecurity tools like Akamai, SIEM systems (e.g., Splunk, Sentinel), EDR software (e.g., Crowd Strike, Defender), and DLP products.
  • Familiarity with infrastructure-as-code tools (e.g., Terraform, Ansible) and CI/CD pipelines.
  • Experience working in hybrid and cloud environments (Azure, AWS, GCP).
  • Strong understanding of cybersecurity operations, including threat detection, response, and platform integration.
  • Excellent communication and collaborator engagement skills, with the ability to translate technical solutions into business value.
  • Proven skill in managing multiple priorities, guiding multi-functional initiatives, and achieving outcomes in a fast-paced environment.
When you join our team:
  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of…

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