Customer Project Manager

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers—amazing companies that help feed the world, provide life‑saving medicine on a global scale, and focus on clean water and green mobility—our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

You will work with our Motion Business Unit (BU) commercial, product management and Engineer To Order (ETO) project management as well as Integrated Supply Chain (ISC) operations, Global Sales Management (GSM) sales and Life Cycle Services (LCS) field service team to lead strategic ICT customer projects end‑to‑end from the moment of the purchase order until implementation to ensure the success of it.

As liaison between all our different functions, you will ensure a seamless and unified experience for our strategic customer projects while holding other functions accountable. This can be a remote role and will report to the BU Commercial Engineering Manager.

• This is a customer‑facing role which requires scheduling meetings, understanding the customers’ requirements and managing requests related to their project utilizing the Independent Cart Technology product lines.
• Develop an understanding of our Independent Cart Technology stakeholders and be an expert on how to leverage our organization to drive successful project execution.
• Organize the interdepartmental activities and collaboration across functional teams from BU, operations, GSM, LCS and external customers from System Integrators, OEM to End User ensuring completion of the project on schedule and within budget constraints.
• Manage the implementation process of projects involving departmental or cross‑functional teams focused on the delivery of new or existing projects.
• Lead Strategic Project Readouts to stakeholders and measure performance based on committed lead times and the success of FAT/SAT.
• Develop best practices and process improvements.
• Be a liaison to the Global Sales & Marketing System Integrator and OEM Partner Program and the Global Business unit to drive initiatives and help develop it for Independent Cart Technology.
• Monitors the project from initiation through delivery.

• Bachelor’s Degree in Relevant Field.
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visa, now or in the future, for this job opening.
• The ability to travel up to 25%.

• Typically requires 5+ years’ experience in commercial customer‑facing roles.
• Experience launching and supporting product and service.
• Experience managing projects from initiation to closure including planning, execution, monitoring, budget and control.
• Project Management Professional (PMP) Certification.
• Experience with Independent Cart Technology.

• Health Insurance including Medical, Dental and Vision.
• 401k.
• Paid Time off.
• Parental and Caregiver Leave.
• Flexible Work Schedule where you will work with your manager to set a schedule flexible with your personal life.
• To learn more about our benefits package, please visit

We are an Equal Opportunity Employer including disability and veterans. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at .

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.