Integrated Security Systems Engineer

For 50 years, Prosegur has been helping make the world a safer place. Today, more than 175,000 employees across 36 countries combine experience, technology, and innovation to protect the people, clients, and communities we serve.

Our people are at the heart of what we do. Whether working on-site with our clients or supporting our teams behind the scenes, every employee plays an important role in delivering the safety, service, and trust our clients depend on every day.

At Prosegur, you’re not just joining a security company. You’re joining a global team with opportunities to learn, grow, and make a difference.

Prosegur is seeking an experienced individual to join our team. This is a full-time, in-person position responsible for supporting the design, integration, implementation, and optimization of complex physical security and software-based solutions.

This person will serve as a key technical liaison between customers, business stakeholders, engineering teams, project management, vendors, and other cross-functional partners. This role will translate business and operational needs into technical requirements and scalable system solutions while supporting projects throughout the complete solution lifecycle.

The successful candidate will bring experience in systems engineering, physical security technologies, software solutions, requirements gathering and management, master data management, business process improvement, and customer-facing solution development.

Key Responsibilities

• Gather, analyze, document, and manage business, functional, technical, and system requirements throughout the solution lifecycle.
• Support the integration, configuration, testing, implementation, and optimization of physical security and software-based systems.
• Serve as a technical subject matter expert for internal teams, customers, vendors, and other stakeholders.
• Evaluate existing technologies, systems, and business processes to identify opportunities for standardization, automation, optimization, and continuous improvement through the use of AI.
• Coordinate with project managers, software teams, technicians, vendors, operations teams, and business stakeholders to support successful project execution and solution delivery.
• Support integrations between physical security platforms, monitoring solutions, enterprise applications, databases, networks, and other technology systems.
• Participate in system testing, validation, troubleshooting, root-cause analysis, and resolution of complex technical issues.
• Evaluate technologies, products, platforms, and vendors to determine suitability for business and customer requirements.
• Partner with business development and customer-facing teams to identify technical requirements and develop effective solution strategies.
• Participate in customer meetings, technical presentations, solution demonstrations, design reviews, and proposal development.
• Maintain accurate and comprehensive technical documentation throughout the system lifecycle.
• Identify opportunities to improve system performance, operational efficiency, service quality, and the overall customer experience.
• Provide technical guidance and support for the implementation and ongoing operation of integrated security and monitoring solutions including IMMIX and NICE.

Required Qualifications

• Professional experience in solutions engineering, systems integration, software systems, physical security technology, or a related discipline.
• Demonstrated experience gathering, analyzing, documenting, and managing technical and business requirements.
• Experience designing, integrating, implementing, or supporting technology solutions.
• Working knowledge of enterprise technology environments, including software applications,…