Biomedical Services Operations Manager

Precise. Reliable. Powerful. Join a team as innovative as the technology we manage.

Sodexo is seeking an experienced and motivated Operations Manager to join our team at Lowell General Hospital in Lowell, Massachusetts
. This position provides supervision and operational oversight for multiple core HTM service areas at the client site, ensuring high‑quality service delivery, client satisfaction, and program performance. This leader will manage day‑to‑day operations, ensure preventive maintenance compliance, coordinate vendor service projects, and develop team members to deliver exceptional results.

• Direct and oversee the daily operations of the biomedical department.
• Supervise team members, assigning priorities and maintaining operational standards to ensure goals and deadlines are met.
• Ensure exceptional customer service through professional communication, responsive issue resolution, and continuous collaboration with hospital leadership and clinical teams.
• Maintain high standards of quality and safety by implementing Sodexo’s operational and safety procedures and ensuring compliance with regulatory and hospital requirements.
• Develop and lead initiatives that improve equipment uptime, asset utilization, and operational performance across HTM services.

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

• Leadership experience in Biomedical Engineering or a similar technical operations environment required.
• Biomedical/Clinical Engineering background strongly preferred.
• Proven ability to manage teams, budgets, and performance metrics in a fast‑paced healthcare environment.
• Strong analytical, organizational, and communication skills.
• Experience with preventive maintenance programs, CMMS systems, and vendor coordination highly desirable.
• Bachelor’s degree in Biomedical Engineering, Healthcare Management, or related field preferred.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. We specialize in food service, catering, facilities management, and other integrated solutions worldwide.

We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.