Head of Global Product Support & Customer Success
Listed on 2026-11-04
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Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
UKG is seeking a senior leader to drive Customer and Operational Performance within its Product Support organization. The role oversees a large, multi-tiered team and holds accountability for customer experience, service performance, and employee engagement.
The position requires data-driven decision making, strong executive presence, and the ability to manage a global, matrixed team. The successful candidate will partner with Product, Engineering, and Support Operations to improve readiness,
As a Head of Global Product Support & Customer Success, you will play an important part at UKG in Lowell, MA, United States.
We invite applications for the Head of Global Product Support & Customer Success position located in Lowell, MA, United States.
The following role is for a Head of Global Product Support & Customer Success with UKG.
Our group is growing, and we are hiring a Head of Global Product Support & Customer Success in Lowell, MA, United States.
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