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T Mobile Authorized Retailer Sales Associate

Job in Lowell, Middlesex County, Massachusetts, 01856, USA
Listing for: GP Mobile
Full Time position
Listed on 2025-12-31
Job specializations:
  • Retail
    Retail Sales, Customer Service Rep
  • Sales
    Retail Sales
Salary/Wage Range or Industry Benchmark: 15 USD Hourly USD 15.00 HOUR
Job Description & How to Apply Below

Join to apply for the T Mobile Authorized Retailer Sales Associate role at GP Mobile
.

Chase at Luna Wireless, an Authorized T‑Mobile Retailer!

Luna Wireless is one of the largest Authorized T‑Mobile Retailers in the U.S.! Seeking candidates with a hustle and ambition for unlimited potential.

Se prefieren hablantes bilingües de español, pero no se requieren.

Why Join Our Team? #Career Growth #Connected Culture

Benefits
  • Commission
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Donation matching
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
Job Overview

Retail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T‑Mobile brand to life. They are brand ambassadors who build energy and excitement around our products and services. They thrive in a fast‑paced environment where technology innovations, customer needs, and the Retail experience continuously evolve. They immerse themselves in significant connections with our customers and build new and deepen existing relationships.

The role is a learning role for new associates, working with their team to proactively build skills and proficiencies. As a Retail Sales Representative, you will be required to successfully complete new employee training.

Job Responsibilities
  • Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store.
  • Explore individual needs and provide hands‑on demonstrations of the latest technology in‑store.
  • Side‑by‑side sell to find personalized solutions beyond the bare‑bones device and service plan that keep our customers connected to the people and lifestyle they love, including unique accessories and cutting‑edge IoT devices.
  • Approach service and sales needs with composure, integrity, and compassion.
  • Become skilled with and consistently use digital tools in interactions and onboarding to actively demonstrate our ever‑expanding coverage and why T‑Mobile plans will let customers live unlimited, feel the love, stay connected and go further.
  • Complete training on the T‑Mobile in‑store experience, new skills and processes, and reference resources.
  • Make the most of their time on shift, consistently seeking out information between customers and learning about innovations in wireless and technology.
  • Establish relationships with and partner with T‑Mobile employees across channels, including business and customer service to collectively own the customer experience and resolve issues, creating a seamless, round‑about‑free environment.
  • Successfully identify and hand off small business leads.
  • Support team initiatives and create an inclusive environment.
The experience you’ll bring
  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it!
  • Competitive drive and proven ability to succeed in a fast‑paced sales environment.
  • Willingness to work alongside peers and store leaders, learn and share ideas, while serving customers and providing resolutions to issues.
  • Effective at balancing customer needs and performance goals.
  • Six months of customer service and/or sales experience, retail environment preferred.
Compensation & Benefits
  • Competitive base pay plus commission (starting at $15/hour)
  • Benefits for part‑time and full‑time associates
  • Medical, dental and vision benefits
  • 401(k) plan
  • Generous paid time‑off programs
  • Phone service discounts
  • Serious growth potential for your career!
Requirements
  • At least 18 years of age
  • Legally authorized to work in the United States
  • High school diploma or GED
  • Bilingual candidates encouraged to apply

This is an opportunity to do something special and join a company revolutionizing the wireless industry. We invite you to apply today!

#Never Stop Growing  Luna Wireless doesn’t have a corporate ladder – it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and culture forward.

We encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, LGBTQ+ and parents, to apply. We are an equal‑opportunity employer and welcome everyone to our team.

Seniority level
  • Entry level
Employment type
  • Part‑time
Job function
  • Sales and Business Development
Industries
  • Wireless Services
#J-18808-Ljbffr
Position Requirements
10+ Years work experience
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