Sr. Account Manager

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Purpose of Role:
The primary purpose of this role is to drive sales for Lowe's largest regional pro customers at a faster rate than the general population of Lowe's pro customers. This will be accomplished by building relationships with larger pro customers and leveraging opportunities to deploy product and account management solutions, resulting in sales gains. Additionally, the Pro Sales Manager will attend trade shows, conduct jobsite/customer office visits in an effort to introduce more product categories, promotional pricing, key product solutions, and close sales.

• Drive pro sales for assigned and prospect portfolio of customers by conducting market research, cold calling, following through on lead generation, and meeting with clients/customers on a regular basis in their place of business, jobsites, and trade shows.
• Schedule regular visits to worksites to determine if additional product is needed, take orders, and work with stores to fulfill the order.
• During customer meetings, negotiate pricing and contract terms in order to close sales.
• Conduct district-level research of pro customer opportunities to find the highest opportunity customers to pursue.
• Work with assigned accounts and pull together all relevant information to create an effective strategy to deploy for their assigned accounts.
• Work cross-functionally with District Managers and Store Managers to bring the services and products needed to increase pro sales for each of the PSMs customers.
• Meet the highest-level purchasing decision makers to conduct supplier annual reviews, coordinate and lead quarterly and annual planning and production meetings, hold vendor-specific trade shows, board-of-director vendor approval meetings, etc.
• Conduct 12-15 sales calls each week to review products, production schedules, planning schedules, delivery timing, and new product introductions; ensuring these sales calls are scheduled 1-2 weeks in advance.
• Apply a consultative selling strategy to understand the needs of the customer and apply a proactive selling approach when scheduling ongoing follow-ups with sales opportunities.
• Build strong working relationships with District Managers, Store Managers, Regional Vice Presidents.
• Use all relevant selling tools, selling programs, and fulfillment channels to bring the most effective solutions that will benefit their pro customer.
• Update District Manager on a weekly basis in regards to sales and customer opportunities, wins and sales performance, including yearly planned sales.
• Influence the District Manager and store managers regarding service levels and in-stock levels needed to assist specific customer needs.
• Work cross-functionally with district and regional merchandising team members to ensure the proper and most relevant products related to their managed account customers.
• Communicate effectively with Regional Pro Sales Director and Divisional Sales Director.
• Research and analyze the market to ascertain competitive service levels, pro programs, and price ranges in order to leverage trends and better serve customers.
• Integrate with customer’s accounting and business operations practices to best support and integrate processes between Lowe’s and the customer’s purchasing and accounting systems.

• Bachelor’s Degree in Business or related field and 4+ years of relevant professional sales experience OR 8+ years of relevant professional sales experience in lieu of a degree.
• Experience selling products and services to strategic accounts and/or B2B selling.
• Strong communication skills to interact with customer accounts.
• Working knowledge of Microsoft Office including Excel and Teams.
• Experience with CRM technology.

• Sales experience in the maintenance, repair, operations, construction, home improvement, or property maintenance industry.

Pay Range: $83,300.00 – $ annually. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and…